Rebecca Cavazos
Brownsville,TX
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful office settings.
Overview
4
4
years of professional experience
Work History
Front Desk Associate
The Office By L'inizio
09.2023 - Current
- Maintained cleanliness and organization of front desk area.
- Greeted 50 guests at front desk and engaged in pleasant conversations while managing directions per day.
- Answered guest questions on facilities and opportunities provided to them.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments.
- Stored guest valuables in safe and individual boxes for security.
Zoo Teen Volunteer
Gladys Porter Zoo
06.2021 - 07.2022
- Assisted with special events and programs.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Taught classrooms of 19 children of environmental struggles
Teen Volunteer
Valley Regional Medical Center
06.2019 - 03.2020
- Restocked displays with fresh merchandise.
- Provided guidance and support to participants to promote memorable experiences.
- Maintained confidentiality of children and medical conditions or issues.
- Provided transportation to 30 patients per day.
- De-escalated hostile patient situations.
Education
High School Diploma -
Hanna Early College High School
Brownsville, TX06.2023
Skills
- Hospitality Services
- Registration
- Office Administration
- Information Protection
- Scheduling
- Conflict Management
Languages
Spanish
Professional Working
Timeline
Front Desk Associate
The Office By L'inizio
09.2023 - Current
Zoo Teen Volunteer
Gladys Porter Zoo
06.2021 - 07.2022
Teen Volunteer
Valley Regional Medical Center
06.2019 - 03.2020
High School Diploma -
Hanna Early College High School
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