Rebecca Christensen
Provo,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Examiner
Drivers License Division
Springville, Utah
10.2020 - Current
- Work to be able to interpret, explain and apply agency policy and procedures, business practices, state and federal laws and regulations.
- Provide accurate and necessary information to applicants for the issuance of driver license or identification cards.
- Effectively administer driver skills tests per the guidelines and directions of the division.
- Communicate professionally and politely with applicants and team members.
- Provide respectful, clear, and effective communication with internal and external individuals. Address applicants complaint or questions with compassion and understanding while upholding the division standards of promoting public safety.
Service/Production Manager
Chuck-A-Rama
Orem, UT
04.2015 - 03.2020
- Trained Service department in 5 locations ( Ogden, 4th South, Orem, Idaho Falls, and Draper)
- Developed and implemented Cashier policies / training book company wide (11 stores)
- Encouraged patron loyalty by emphasizing "On-Stage" approach by staff.
- Accomplished restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management of staff.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Receptionist
Window World
Spanish Fork, UT
06.2013 - 06.2014
- Organized and updated weekly schedules and monthly calendar obligations for various levels of management and staff.
- Scheduled meetings with sales people and clients, emailed customers and placed outbound calls as needed.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Receptionist
Utah Vision Development Center
West Jordan, UT
03.2012 - 06.2013
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Greeted callers with enthusiasm, answering all calls by second ring.
Service / Production Manager
Chuck-A-Rama
Provo, UT
11.1994 - 07.2011
- Selected, trained and carefully and discipline management of staff.
- Assessed employee schedules for effectiveness and approved all timesheets for payroll.
- Revamped and motivated FOH staff to be highly efficient and produce consistent quality.
- Respond to customer concerns.
Education
High School Diploma -
Orem High School
Orem, UT05-1996
Skills
- Confidential records management
- Relationship-building
- Active Listening
- Resourcefulness
- Stress Management
- Relationship-building
- Professional
- Motivated
- Dedicated
- Respectful
Timeline
Examiner
Drivers License Division
10.2020 - Current
Service/Production Manager
Chuck-A-Rama
04.2015 - 03.2020
Receptionist
Window World
06.2013 - 06.2014
Receptionist
Utah Vision Development Center
03.2012 - 06.2013
Service / Production Manager
Chuck-A-Rama
11.1994 - 07.2011
High School Diploma -
Orem High School
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