Rebecca Christian
Sonoma,CA
Summary
Dynamic and decisive leader with excellent planning, process and problem-solving abilities. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships and team building. Ready to pursue new professional challenges and career advancement while providing more support at home for child with special needs.
Overview
13
13
years of professional experience
Work History
Sales Manager
Bright Event Rentals
Sonoma, CA
06.2018 - Current
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Pushed event rental revenue to new levels with more than $16 million in yearly regional sales.
- Supervised sales team of 20 people, stepping in to support employees and deliver smooth sales processes for clients.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Developed and implemented comprehensive salesperson training program.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
Event Consultant Team Lead
Bright Event Rentals
Sonoma, CA
07.2013 - 06.2018
- Designed and worked with Operations Team to execute tenting, lighting, draping, flooring, climate control, decor, and seating arrangements for large and small scale events while focusing on delivering superior customer service, quality, and innovation.
- Managed 10 - 30 different events weekly.
- Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Helped manage and support Event Consultant Team with daily tasks, troubleshooting customer or inventory issues, discounting, and manager approvals for three showroom locations.
Event Consultant
Wine Country Party And Events
Sonoma, CA
09.2008 - 07.2013
- Coordinated with planners, caterers, private chefs, venues, and general public to create and manage event decor rental orders within CRM from beginning of planning process to final invoice after event was over.
- Worked closely with clients in showroom, call center, and email to meet event goals, maintain deadlines and resolve complaints or service issues.
- Helped support Event Director Team by managing and updating rental contracts from their onsite visits and recommendations for spacial planning.
- Executed on-time and under-budget project management on complex issues for senior leadership
Education
Some College (No Degree) - Business Administration And Management
Moorpark College
Moorpark, CAHigh School Diploma -
Petaluma High School
Petaluma, CA06.2000
Skills
- Microsoft Word, Outlook, Excel, PowerPoint, Planner, Sharepoint, Teams / Adobe / Zoom / Alert Easy Pro CRM / Fusion Synergy CRM / Zoho / Auto CAD / Vivian CAD / Paychex / Sign & Rent
- Market Trend Analysis
- Detail-Oriented
- Hiring, Scheduling and Payroll
- Interdepartmental Collaboration
- Problem Solving
- Budgeting and Expenditures
- Relationship Building
- Verbal and Written Communication
- Staff Training and Development
- Contract Management
INTERESTS & VALUES
Family (Wife & mother of three)
The Arts (Music, cinema, theatre)
Beaches
Self Care
Honesty & Integrity
Leadership Growth & Development Conferences
Timeline
Sales Manager
Bright Event Rentals
06.2018 - Current
Event Consultant Team Lead
Bright Event Rentals
07.2013 - 06.2018
Event Consultant
Wine Country Party And Events
09.2008 - 07.2013
Some College (No Degree) - Business Administration And Management
Moorpark College
High School Diploma -
Petaluma High School