Rebecca Clark
Cantonment
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills with the ability to work as an individual or as a team member.
Overview
18
18
years of professional experience
Work History
Independent Contractor
Walmart Spark
Pensacola
12.2022 - Current
- Delivered Walmart grocery and general merchandise orders to customers’ homes
- Verified orders for accuracy before delivery
- Used the Spark Driver app and GPS navigation to optimize delivery routes
- Met strict delivery time windows while maintaining safety standards
- Provided friendly, professional customer service at each drop-off
- Followed Walmart delivery procedures and safety guidelines
- Maintained a clean, reliable vehicle for daily deliveries
Certified Clinical Medical Assistant
West Florida Medical Group
Pensacola
05.2019 - 02.2022
- Performed patient intake, including taking vital signs and medical histories.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Documented lab results accurately into the Electronic Medical Record system.
- Conducted EKG tests for patients and monitored heart rate during stress tests.
- Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
Licensed Massage Therapist
Self-employeed
Pensacola
06.2010 - 01.2019
- Provided professional massage therapy services for clients, including Swedish and deep tissue massage techniques.
- Assessed client needs and developed individualized treatments plans to address the specific health needs of each client.
- Demonstrated knowledge of anatomy, physiology and kinesiology to create appropriate treatment plans for clients.
- Communicated effectively with clients regarding their current condition as well as any changes observed during the course of treatment.
- Ensured a safe environment for both staff members and clients at all times by adhering to safety regulations set forth by the state licensing board.
Retention Agent
Bank of America
Pensacola
10.2007 - 06.2010
- Assisted customers with inquiries regarding account information, billing and service-related issues.
- Provided customer feedback to management team to ensure customer satisfaction.
- Resolved customer complaints in a timely manner while maintaining excellent customer service skills.
- Developed and implemented strategies to increase customer loyalty and retention rates.
- Monitored customer accounts for any changes in service or usage patterns that could indicate dissatisfaction or attrition risk.
Education
Some College (No Degree) - Medical Assisting
Pensacola School of Massage Therapy And Health Careers
Pensacola, FL05-2019
Associate of Science - Dental Assisting
High Tech Institute
Orlando, FL05-2007
High School Diploma -
J.M. Tate High School
Cantonment, FL05-2005
Skills
- Specimens collection and processing
- Vital signs monitoring
- Clinical Documentation
- Insurance Verification
- Appointment scheduling
- HIPAA compliance
- CPR/AED
- EKG set up and monitoring
Timeline
Independent Contractor
Walmart Spark
12.2022 - Current
Certified Clinical Medical Assistant
West Florida Medical Group
05.2019 - 02.2022
Licensed Massage Therapist
Self-employeed
06.2010 - 01.2019
Retention Agent
Bank of America
10.2007 - 06.2010
Some College (No Degree) - Medical Assisting
Pensacola School of Massage Therapy And Health Careers
Associate of Science - Dental Assisting
High Tech Institute
High School Diploma -
J.M. Tate High School