Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Kellene Shanley

Medical Assistant
McKenney,VA

Summary

Highly motivated, committed, and conscientious Healthcare professional offering over 15 years of extensive hands-on medical assistant experience in fast-paced, urgent care setting. Competent in teamwork, multitasking and prioritizing workloads with little to no supervision while providing superior patient care. Positive and upbeat with excellent communication skills. Detail-oriented professional looking to bring medical background, a positive attitude and team-player skills to help achieve high standard of care.

Overview

35
35
years of professional experience
6
6
years of post-secondary education

Work History

Independent Contractor/Owner/Operator

K&B Courier, LLC
Mechanicsville, VA
12.2011 - Current
  • Managed day-to-day business operations.
  • Created, organized and set up files and templates for my courier business: weekly invoices, daily & weekly manifests of work completed, company mail
  • verified contents of inventory loads against shipping paper
  • loaded/unloaded merchandise at vendor locations
  • obtained signatures upon completion of deliveries/processed all paperwork in a timely manner
  • established long-term customer relations through prompt/courteous service

Radiology Technologist

VCU Medical Center
Richmond, VA
02.2002 - 06.2011
  • Captured images using mobile and stationary, in room equipment in operating rooms, treatment rooms, emergency rooms and patients' bedsides.

Radiology Technologist/Medical Assistant

M.D. Express Urgent Care
Williamsburg, VA
06.2005 - 02.2011

Radiology Duties:

  • Performed routine, diagnostic x-rays: chest, abdomen, extremities, skull, spines, etc.

Medical Assistant Duties:

  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Patient triage (obtained and documented client vital signs, height/weight, medication and medical history).
  • Collected & process lab specimens ( strep, flu, urine, mono, urine pregnancy, etc.).
  • Conducted visual acuity, sports/DOT physicals, Drug Screens, Performed EKG's
  • Applied ortho-glass splints, ace wraps, slings, extremity braces, & crutch fitting/usage teaching as needed
  • Set up sterile fields & assist physicians with sutures/suture removal, sterile procedures & GYN exams.
  • Escort patients to exam rooms and prep them for physician exam, lab or x-ray exams.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Sanitized, restocked and organized exam rooms and medical equipment.

Radiology Supervisor/Medical Assistant/Patient Service Representative

Patient First
Richmond, VA
09.1992 - 02.2002
  • Radiology Supervisor Duties:
  • Performed routine diagnostic x-rays: (chest, abdomen, skull, extremities,etc).
  • Supervised 8-10 staff member/Scheduling/Timesheets
  • Maintained staff licensure's/CEU's current.
  • Equipment maintenance/yearly inspections.
  • Assisted with recruitment by interviewing potential staff, recommending top candidates and helping with onboarding procedures.
  • Managed scheduling for entire department.
  • Adhered to compliance requirements and held all team members to same standards.
  • Directed and motivated team of 10 professionals to deliver cost-effective and high-quality patient care.
  • Completed employee evaluations and implemented necessary improvement plans.
  • Provided training and coaching to less experienced radiology team members.
  • Medical Assistant Duties:
  • Directed patients to exam rooms, fielded questions and prepared for physician,lab or x-ray examinations.
  • Obtained pre-treatment vital signs and weight.
  • Assisted with routine checks and diagnostic testing by ordering labs/x-rays and collecting and processing specimens.
  • Collected and documented client vital signs and weight, medical history, medication information, symptoms and allergies.
  • Tested and recorded blood glucose levels.
  • Set up sterile field & assist with sutures/suture removal. Set up & assist with GYN exams.
  • Performed: physicals (DOT/Sports), EKG's, UDS, visual acuity, wound care/dressing changes.
  • Applied ortho-glass splints, ace wraps, various extremity splints/braces & crutches.
  • Kept medical supplies in sufficient stock by monitoring levels and restocking treatment rooms as needed.
  • Sterilized instruments (Autoclave)
  • Sanitized treatment rooms after each patient to prevent spread of germs and illnesses.
  • Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
  • Patient Service Representative Duties:
  • Greeted & Registered clients.
  • Updated client demographics and insurance information. Collected Copays.
  • Answered multi-line phone systems and directed calls to departments.
  • Assisted clients in filling out check-in and payment paperwork.
  • Balanced deposits and credit card payments each day.

Education

Bachelor of Science - Radiologic Technology

Virginia Commonwealth University
Richmond, VA
06.1998 - 06.2000

Associate of Science - Radiologic Technology

Virginia Commonwealth University
Richmond, VA
08.1990 - 08.1992

Post BS Certificate - Radiologist Assistant

Virginia Commonwealth University
Richmond, VA
08.2004 - 06.2005

No Degree - Radiologist Assistant Fellowship

Virginia Commonwealth University
Richmond, VA
06.2005 - 06.2006

Skills

    Specialized, hands-on, clinical, medical assistant training Talented in obtaining and charting patient vitals & medical histories Qualified in specimen collection & processing Experienced in wound care/cleaning & dressing changes Practiced in sterile technique Skilled in assisting physicians with: sterile fields during sutures, collection of specimens during GYN and other exams Quite proficient in performing: Physicals (yearly, school,sports/DOT,etc), UDS collection, EKG's, Collecting & Processing various lab tests: strep, flu, mono, urinalysis, blood glucose , urine pregnancy Excellent at applying ortho-glass splints/all extremity splints and braces Experienced in medical instrument sterilization (Autoclave) Team-player Computer proficient

Timeline

Independent Contractor/Owner/Operator

K&B Courier, LLC
12.2011 - Current

No Degree - Radiologist Assistant Fellowship

Virginia Commonwealth University
06.2005 - 06.2006

Radiology Technologist/Medical Assistant

M.D. Express Urgent Care
06.2005 - 02.2011

Post BS Certificate - Radiologist Assistant

Virginia Commonwealth University
08.2004 - 06.2005

Radiology Technologist

VCU Medical Center
02.2002 - 06.2011

Bachelor of Science - Radiologic Technology

Virginia Commonwealth University
06.1998 - 06.2000

Radiology Supervisor/Medical Assistant/Patient Service Representative

Patient First
09.1992 - 02.2002

Associate of Science - Radiologic Technology

Virginia Commonwealth University
08.1990 - 08.1992
Kellene ShanleyMedical Assistant