Summary
Overview
Work History
Education
Skills
Veteran Recognition
Professional Highlights
Timeline
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Rebecca Clemmons

Henderson,NV

Summary

Dynamic professional with a proven track record, excelling in financial acumen and customer service. Adept at managing a high-stress environment. While still fostering collaboration. I consistently deliver timely results while leading teams effectively. Committed to enhancing operational efficiency and ensuring exceptional service quality in fast-paced environments.

Overview

30
30
years of professional experience

Work History

Accounting Clerk

Alliance Realty Management
St. Augustine , FL
09.2023 - 04.2025
  • Assisted in the updating and maintenance of databases.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Monitored accounts payable to confirm that payments are current.
  • Matched services rendered with invoices, and recorded required information.
  • Processed invoices, payments, and statements in a timely manner.
  • Handled accounts payable and receivable, including invoicing and payment processing.

Customer Service Representative

Farmers Insurance
Boulder City, NV
06.2021 - 09.2023
  • Provide expert customer service inquiry resolution across multiple delivery channels
  • Responsible for ensuring the service a customer receives meets exceptional quality and timeliness expectations
  • Answer incoming calls to provide service resolution
  • Document inquiry and resolution to meet internal and external requirements
  • Accountable for inventory and management of office supplies
  • Responsible for processing customer financial payments
  • Created and implemented a Customer Service training manual
  • Manages posting for social media platforms

Home School Parent

Self-employeed
09.2003 - 06.2021
  • Worked with minor children to provide quality education and guidance
  • Provided day to day education to children
  • Coordinated with additional home schooling parents to create interactive learning opportunities
  • Synchronized activities with additional home schooling parents to create interpersonal and engagement opportunities for home learners

Front Desk Receptionist

Frontline Cheer
Henderson, NV
01.2015 - 01.2017
  • Provide support and guidance to parents and students
  • Responsible for ensuring parents, students and staff were aware of policies, events, and schedules
  • Answer inquiries related to cheer and tumbling classes and programs
  • Responsible for ensuring quality and privacy of student information
  • Processed student payments
  • Accountable for inventory and management of office supplies

Aircraft Electrical & Environmental System Craftsman

US Airforce
08.1995 - 09.2003
  • Maintained aircraft electrical and environmental systems
  • Worked under stressful environments to return aircraft functional in minimal amount of time
  • Supervisor of 3 or more subordinates
  • Ensured training documentation accuracy.
  • Completed administrative tasks for electrical and environmental section.

Education

ASSOCIATE’S DEGREE -

College of Southern Nevada
05.2018

Skills

  • Leadership
  • Customer service
  • Collaboration
  • Planning
  • Financial Acumen
  • Resource Management
  • Microsoft Office
  • Accounts payable

Veteran Recognition

  • Honorable Discharge, 01/01/03
  • Air Force Commendation Medal
  • Air Force Achievement Medal (2)
  • Air Force Good Conduct Medal

Professional Highlights

Professional Customer and Employee Advocate who specializes in assisting with new request and issue resolution. Proficient in conducting research and analysis to identify solutions and future opportunities.

Timeline

Accounting Clerk

Alliance Realty Management
09.2023 - 04.2025

Customer Service Representative

Farmers Insurance
06.2021 - 09.2023

Front Desk Receptionist

Frontline Cheer
01.2015 - 01.2017

Home School Parent

Self-employeed
09.2003 - 06.2021

Aircraft Electrical & Environmental System Craftsman

US Airforce
08.1995 - 09.2003

ASSOCIATE’S DEGREE -

College of Southern Nevada

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Rebecca Clemmons