Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Coffin

Summary

Driven Shift Supervisor with a proven track record at CVS Pharmacy, enhancing customer satisfaction and streamlining operations. Skilled in cash handling and problem-solving, I excel in staff management and customer service, ensuring compliance and efficiency. My expertise in POS system operation and a positive attitude contribute to significant operational improvements.


Overview

5
5
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
06.2022 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Applied security, safety, and loss prevention strategies during shifts.

Cager

Merkle
12.2019 - 01.2022
  • Ensured compliance with all relevant postal regulations, adhering to strict guidelines for accurate handling and delivery of mail items.
  • Utilized automated equipment for efficient mail sorting, resulting in increased speed and accuracy of the process.

Education

Associate of Arts - Graphic Design

Hagerstown Community College
Hagerstown, MD
06.2017

High School Diploma -

Washington County Technical High School
Hagerstown, MD
06.2014

Skills

  • Staff Management
  • Customer-Oriented
  • Workplace Safety
  • Cash handling expertise
  • Cash Handling
  • Problem-Solving
  • Positive Attitude
  • POS System Operation
  • Customer Service
  • Active Listening
  • Graphic design experience
  • Computer graphics

Timeline

Shift Supervisor

CVS Pharmacy
06.2022 - Current

Cager

Merkle
12.2019 - 01.2022

Associate of Arts - Graphic Design

Hagerstown Community College

High School Diploma -

Washington County Technical High School

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Rebecca Coffin