Rebecca Coleman
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Personable Leader with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing.
Overview
23
23
years of professional experience
Work History
Keyboard Clerk
Hunterdon County Clerk's Office
05.2019 - Current
- Maintained filing system and organized customer documents for easy retrieval of information.
- Record, verify and proof daily documents.
- Assist with processing Passports, notarize documents, assist with voting process and assist title searchers in Search Room.
- Assist with Training.
Thrift Boutique Manager
Abilities Northwest Jersey
11.2018 - 05.2019
- Coordinated special events to promote the boutique''s brand, driving foot traffic and generating media coverage.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reported issues to higher management with great detail.
- Implemented promotional strategies that boosted store revenue and attracted new customers.
Store Business Manager
The Walking Company Holdings
05.2018 - 11.2018
- Rotated merchandise and displays to feature new products and promotions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Famous Footwear Outlet
05.2017 - 03.2018
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Co-Store Manager
Charming Charlie
11.2014 - 01.2017
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Facilitated cross-departmental collaboration to improve overall store productivity and efficiency.
- Increased profit margins by negotiating better deals with suppliers and optimizing pricing strategies.
- Executed successful seasonal campaigns by coordinating merchandising efforts in line with current promotions.
- Approved regular payroll submissions for employees.
- Assisted with hiring, training and mentoring new staff members.
ASM Operations/Softlines Departments
Sears Holdings Company
09.2009 - 10.2014
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Gained strong leadership skills by managing projects from start to finish.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Store Manager
Men's Wearhouse & Tux
12.2006 - 09.2009
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Senior Team Lead
Target
08.2001 - 12.2006
- Identified stock imperfections, assigned grades, and noted production concerns based on regular inspections.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Provided ongoing support and guidance to junior staff members, nurturing their professional growth and development.
- Maintained accurate records of all projects, providing regular updates to senior management on progress and potential roadblocks.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Education
Early Childhood Education
Raritan Valley Community College
Somerville, NJBusiness
Warren County Community College
Washington, NJSkills
- Proofreading
- Sales expertise
- File Maintenance
- Basic accounting
- Scheduling
- KPI Tracking
- Staff training/development
- Employee Relations
Accomplishments
- Collaborated with team of 5 in resolving errors and communication.
- Collaborated with team of 5-10 in the development of creating a Thrift Store for Abilities of Northwest Jersey
- Achieved and maintained the number 2 store in the region within 2 years.
Timeline
Keyboard Clerk
Hunterdon County Clerk's Office
05.2019 - Current
Thrift Boutique Manager
Abilities Northwest Jersey
11.2018 - 05.2019
Store Business Manager
The Walking Company Holdings
05.2018 - 11.2018
Store Manager
Famous Footwear Outlet
05.2017 - 03.2018
Co-Store Manager
Charming Charlie
11.2014 - 01.2017
ASM Operations/Softlines Departments
Sears Holdings Company
09.2009 - 10.2014
Store Manager
Men's Wearhouse & Tux
12.2006 - 09.2009
Senior Team Lead
Target
08.2001 - 12.2006
Early Childhood Education
Raritan Valley Community College
Business
Warren County Community College
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