Rebecca Cooper
Vanceburg,KY
Summary
Dynamic manager with a proven track record at Savealot, excelling in team leadership and customer service. Enhanced customer satisfaction through effective conflict resolution and communication. Successfully optimized inventory management, reducing waste while fostering strong relationships with customers and suppliers. Skilled in decision-making and time management, driving productivity and engagement.
Overview
22
22
years of professional experience
Work History
Manager
Savealot
50 Market Drive
06.2003 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
Associate of Arts - Teaching
Maysville Community & Technical College
Maysville Ky05.2011
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Savealot
06.2003 - Current
Associate of Arts - Teaching
Maysville Community & Technical College