Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Covington

Lincoln Park,MI

Summary

Resourceful Dispatch Supervisor recognized for high productivity levels and ability to efficiently complete tasks. Skilled in logistics coordination, team leadership, and emergency response management. Excel at communication, problem-solving, and decision-making, ensuring smooth operation of dispatch operations. Committed to maintaining timely dispatch services and enhancing team performance through effective training and motivation.

Overview

3
3
years of professional experience

Work History

Dispatch Supervisor

National Trails Transporation
Wyandotte, MI
06.2022 - 10.2024
  • Resolved customer complaints in a timely and professional manner.
  • Scheduled, assigned, and monitored the work of drivers and aides.
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Supervised the training of new hires in dispatching protocols and processes.
  • Maintained accurate records of dispatched vehicles, drivers, routes.
  • Coordinated with other departments to ensure smooth inter-departmental communication.
  • Collaborated with management to determine staffing needs for optimal coverage levels.

Over the Road Truck Driver

LTI Trucking Services
Madison, IL
05.2022 - 08.2022
  • Loaded, secured, and unloaded cargo on trucks according to company policies.
  • Maintained truck logbook, including records of fuel purchases, mileage, and other relevant information.
  • Inspected vehicle before and after trips to ensure safe operation.
  • Followed all applicable state and federal laws while driving long distances.
  • Reported any mechanical problems or vehicle damage to supervisor immediately.
  • Maintained communication with dispatch personnel regarding delivery updates and arrival times.

Roll Off Driver

Priority Waste
Hamtramck, MI
05.2021 - 03.2022
  • Loaded and unloaded containers from trucks, ensuring materials were properly secured.
  • Followed established company policies and procedures while operating truck safely at all times.
  • Transported hazardous waste materials in accordance with local, state, and federal regulations.

Education

CDL-A - Truck Driving

WCCCD
Wayne, MI
04-2022

Skills

  • Proficiency in [Software]
  • Incident Reporting
  • Dispatcher monitoring
  • Employee Training
  • Scheduling expertise
  • Schedule Coordination
  • Staff Discipline
  • Trash Collection
  • Dumpster Delivery
  • DOT Regulations
  • OSHA Compliance

Timeline

Dispatch Supervisor

National Trails Transporation
06.2022 - 10.2024

Over the Road Truck Driver

LTI Trucking Services
05.2022 - 08.2022

Roll Off Driver

Priority Waste
05.2021 - 03.2022

CDL-A - Truck Driving

WCCCD
Rebecca Covington