Rebecca Crumpler

• Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
• Work cross-functionally with sales, management, and other departments to maintain effective operations.
• Improved credit risk management by implementing effective underwriting policies and procedures.
• Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
• Participated in internal audits to ensure adherence to corporate guidelines and regulatory requirements related to credit management activities.
• Investigated and evaluated customers for creditworthiness and potential risk factors.
• Developed strong relationships with clients through professional communication and timely resolution of credit issues.
• Managed the entire end-to-end credit approval process from application review through contract negotiation and final execution.
• Managed the credit department; assigned areas for each employee, planned schedules, and trained employees.

See previous entry.

Relocated to Mobile

• Established strong relationships with clients through clear communication and timely follow-ups on outstanding accounts.
• Negotiated payment plans with delinquent customers, ultimately reducing outstanding debts.
• Handled incoming customer service issues and coordinated repairs with our service technicians.
• Took payments in the cash drawer and reconciled the daily deposit.