Rebecca Dement
Centerville,MO
Summary
Dynamic Maintenance Planner with extensive experience at The Doe Run Company, excelling in vendor relations and inventory management. Proven track record of enhancing operational efficiency and fostering teamwork. Adept at problem-solving and regulatory compliance, ensuring timely project completion while maintaining a safe and organized work environment.
Overview
15
15
years of professional experience
Work History
MAINTENANCE COORDINATOR/PLANNER
The Doe Run Company
Viburnum, Missouri
11.2023 - Current
- Maintained detailed records of maintenance activities, ensuring accuracy and completeness.
- Coordinated with external vendors for repair services when necessary.
- Responded promptly to emergency repair requests from staff members.
- Developed healthy, productive relationships with team members to create constructive working environment.
- Monitored inventory levels of spare parts and supplies, ordering additional items as needed.
- Resolved conflicts between different parties involved in maintenance operations.
- Collaborated with other departments to ensure that their maintenance requirements were met in a timely manner.
- Determined strengths and weaknesses of team members and assigned tasks according to skill level.
- Participated in team meetings focused on developing innovative approaches towards problem solving within the organization.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Communicated with distributors to acquire necessary equipment for projects.
- Reviewed existing policies, procedures, and regulations to ensure compliance with organizational objectives.
- Partnered with suppliers, buyers, schedulers, shipping and receiving, quality and production teams to promote timely delivery, availability and production usage of materials for optimal production.
- Contacted suppliers to verify shipment details.
- Composed and prepared routine correspondence, letters and reports with job-related software.
Owner/Operator
Dement Towing and Auto Repair
Centerville , MISSOURI
10.2020 - Current
- Lead startup and creation of operational procedures and workflow planning.
- 25 years of exposure in the mechanical field with the last 5 years officially owning and operating a maintenance/towing business.
- Examine and inspect stock items for wear or defects and make appropriate equipment orders.
- Help with diagnostics of down equipment as well as repair of personal vehicles, equipment, and ATV/UTV's.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Oversee project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Organize records for production, inventory, income and expenses.
- Negotiate with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Meet with service vendors or product suppliers to facilitate delivery.
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
- Manage work requests, new orders and pricing changes while coordinating logistics to verify delivery dates.
- Perform billing, collection and reporting functions for our business.
- Control and manage document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
- Participate in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Write and distribute executive meeting agendas and minutes to department heads and executive team members.
- Coordinate scheduling for towing requests and repair appointments.
- Train new staff on safety protocols and service procedures.
- Develop relationships with local businesses for referral services.
- Ensured compliance with industry regulations and safety guidelines.
- Manage daily operations of the business, including staff, sales, inventory, and accounting.
- Resolve customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Provided leadership support for team members through coaching and mentorship.
- Resolved conflicts between employees in a professional manner.
Warehouse Clerk
The Doe Run Company
Bunker, MO
11.2022 - 11.2023
- Use people soft to key material issues, look up parts, and document availability
- Communicate with buyers on a regular basis to order parts and check for updated information such as ETA, cancellations, missing paperwork, or parts
- Received, stored and shipped goods and materials.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Verified received goods by comparing with purchase orders.
- Operated forklifts to transfer materials to and from target areas.
- Work with team members on projects to collect all items necessary for projects such as crusher rebuild or replacement parts for mining equipment
- Work closely with the maintenance department on a daily basis to assist in locating stock parts or ordering stock parts that are OBR
Warehouse Worker
Extreme Pro Services
Viburnum , MO
06.2022 - 11.2023
- Keep shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Prepare packages and move products to assigned locations within the warehouse and focused on easy retrievability for customer orders.
- Lift materials of varied weights on regular basis.
- Assist coworkers with special mainenance projects to learn new tasks while gaining additional responsibilities.
- Coordinate receipt of stock deliveries, inspect incoming equipment to spot damaged or incomplete shipments and promptly and definitively resolved issues identified.
- Establish and maintain good relations with customers, vendors and transport companies.
- Monitor work areas for cleanliness and functionality and remove obstacles for safety.
- Receive deliveries of parts (replenishment and direct parts) and update orders in internal database.
- Move large and bulky items manually or with forklifts.
- Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
- Unload incoming products off trucks, sorted maintanence items in staging area and transport items to final storage locations.
- Track inventory and conduct cycle counts to maintain accurate records.
- Prepare and complete warehouse orders for delivery or pickup according to schedule.
- Use Oracle on a daily basis for record keeping and looking up items located throughout the Doe Run trend.
- A clean environment is a safe environment. Being safe is a key to success.
Kitchen Hand
Jack's Convenience Stores
Lesterville , Missouri
05.2022 - 06.2022
- Maintained order and cleanliness of work areas to conform with health codes.
- Acquired new skills to support team and further accommodate customer needs.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Monitored inventory to keep adequate stock of food items and supplies.
- Replenished supplies in areas throughout kitchen and dining rooms for customer satisfaction.
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Displayed strong knowledge of proper food safety and sanitation practices.
- Maintained cleanliness and organization of display cases and dining areas.
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Restocked main kitchen areas with items from shelves, coolers and freezers.
Rural Route Mail Carrier
United States Post Office
Centerville , Missouri
08.2011 - 07.2020
- Sorted mail, arranging in delivery sequence for distribution.
- Obtained signatures for registered, certified and insured mail.
- Delivered and collected mail for designated route to businesses and residential homes.
- Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
- Delivered various types of mail on routes according to strict timelines.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Handled undeliverable mail in accordance with established procedures.
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Completed preshifts before the start of the work day
- Cleaned and checked over vehicle after completion of daily deliveries.
- Obtained receipts for registered and certain insured mail.
- Sold stamps and money orders to mail customers along daily route.
- Delivered mail to residents and business within assigned area.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
High School Diploma -
Southern Reynolds R-2
Ellington, MO05.2000
Skills
- Vendor relations
- Adaptive team player
- Warehouse operations
- Inventory tracking
- Shipping oversight
- Supply Ordering using express issues and emailing buyers
- Receiving and Processing Shipments
- Material Safety Data Sheets
- Cleaning and Organization
- Damage Reports
- Problem-Solving
- Inventory Management, Cycle Counts, Purchase Order Review
- Health and Safety Regulations
- Attention to Detail
- Recordkeeping and Documentation
- Teamwork and Collaboration
- Regulatory Compliance
- Self-Motivated and Disciplined
- Punctual and Dependable
- Safety Procedures
- Keep it CLEAN, keep it SAFE
- Familiar with Microsoft Excel
- Familiar with Microsoft Word
- Use Oracle/Peoplesoft on a daily basis
References
- Lee Foster - Phone # 573-538-4231
- BJ Courtney - Phone # 573-538-4145
- John Hovis - Phone # 573-538-4256
- Ian Crawford - Phone # 573-538-4562
Timeline
MAINTENANCE COORDINATOR/PLANNER
The Doe Run Company
11.2023 - Current
Warehouse Clerk
The Doe Run Company
11.2022 - 11.2023
Warehouse Worker
Extreme Pro Services
06.2022 - 11.2023
Kitchen Hand
Jack's Convenience Stores
05.2022 - 06.2022
Owner/Operator
Dement Towing and Auto Repair
10.2020 - Current
Rural Route Mail Carrier
United States Post Office
08.2011 - 07.2020
High School Diploma -
Southern Reynolds R-2