
Dedicated and detail-oriented Laboratory Medical Assistant/Phlebotomist with over 33 years of extensive experience in both outpatient and inpatient phlebotomy settings. Proven expertise as a Lab Support Staff Coordinator for 12 years, focusing on prioritizing, monitoring, and achieving departmental goals related to quality, efficiency, and timely specimen collection, resulting in exceptional patient feedback. Highly skilled in addressing complex patient needs, effective prioritization, and efficient scheduling to enhance operational workflows. Certified by the American Society of Phlebotomy Technicians since 1996, reflecting a commitment to industry best practices and maintaining the highest standards of patient care.