REBECCA Elmore
Surprise,AZ
Summary
Committed to exceeding customer expectations, striving for excellence in all aspects of work. Strong focus on goal achievement and delivering exceptional service. Building positive relationships with clients. Passionate about providing top-notch customer satisfaction and enhancing overall experience.
Overview
16
16
years of professional experience
Work History
Endoscopy Tech
Sun City Endoscopy Center
04.2019 - 05.2020
- Patient follow up calls , scanning documents, making copies, putting away supplies, washing scopes , setting up rooms for procedures, cleaning procedure rooms , making patient beds, filling empty supplies, assistance with procedures
- Perform safety checks to verify proper equipment functioning.
- Conduct in-service training sessions to disseminate information regarding equipment or instruments.
- Position or transport patients in accordance with instructions from medical personnel.
- Maintain or repair endoscopic equipment.
Caregiver
Blue Mountain Development Llc
05.2007 - 05.2020
- Provided specialized care and support to individuals with disabilities.
- Arrange indoor or outdoor space to facilitate creative play, motor-skill activities, or safety.
- Joined professional meetings to improve skills.
- Communicate nonverbally with children to provide them with comfort, encouragement, or positive reinforcement.
- Confer with parents, administrators, testing specialists, social workers, or other professionals to develop individual education plans (IEPs).
- Meet with parents or guardians to discuss their children's progress, advise them on using community resources, or teach skills for dealing with students' impairments.
- Prepare objectives, outlines, or other materials for courses of study, following curriculum guidelines or requirements.
- Attend to children's basic needs by feeding them, dressing them, or changing their diapers.
- Employ special educational strategies or techniques during instruction to improve the development of sensory- and perceptual-motor skills, language, cognition, or memory.
- Teach socially acceptable behavior, employing techniques such as behavior modification or positive reinforcement.
Endoscopy Tech
Banner Del E Webb Medical Center
05.2015 - 05.2019
- Clean, disinfect, or calibrate scopes or other endoscopic instruments according to manufacturer recommendations and facility standards.
- Perform safety checks to verify proper equipment functioning.
- Maintain or repair endoscopic equipment.
- Collect specimens from patients using standard medical procedures.
- Assist physicians or registered nurses in the conduct of endoscopic procedures.
- Prepare suites or rooms according to endoscopic procedure requirements.
- Place devices, such as blood pressure cuffs, pulse oximeter sensors, nasal cannulas, surgical cautery pads, and cardiac monitoring electrodes, on patients to monitor vital signs.
- Conduct in-service training sessions to disseminate information regarding equipment or instruments.
- Attend in-service training to validate or refresh basic professional skills.
Hairstylist
Great Clips Hair Salon
01.2011 - 01.2012
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Organized sales area and work station to showcase products and boost sales.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Personal Trainer
Curves Fitness Center
01.2004 - 01.2005
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Increased client retention through consistent communication, motivation, and support.
Education
Cosmetologist - Cosmetology
Maricopa Beauty College
Avondale, AZ05.2009
High School Diploma - General
Independence High School
Glendale, AZ05.2004
Skills
- Customer and Personal Service
- Reading Comprehension
- Active Listening
- Operation and Control
- Active Learning
- Judgment and Decision Making
- Learning Strategies
- English Language
- Critical Thinking
- Monitoring
- Time Management
- Equipment Maintenance
- Troubleshooting
Accomplishments
- Improved inventory management by designing and implementing new organizing system.
- Reduced repair costs by performing routine equipment maintenance.
- Trained new employees to perform specific jobs to assist drs during procedures
- Worked together with team members to create a better workplace environment
- Focused on sales growth for our company
Languages
English
Timeline
Endoscopy Tech
Sun City Endoscopy Center
04.2019 - 05.2020
Endoscopy Tech
Banner Del E Webb Medical Center
05.2015 - 05.2019
Hairstylist
Great Clips Hair Salon
01.2011 - 01.2012
Caregiver
Blue Mountain Development Llc
05.2007 - 05.2020
Personal Trainer
Curves Fitness Center
01.2004 - 01.2005
Cosmetologist - Cosmetology
Maricopa Beauty College
High School Diploma - General
Independence High School
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