Rebecca Farrell
Lake Stevens,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Offering excellent communication, good judgement, and commitment to achievement.
Overview
20
20
years of professional experience
Work History
Health Services Resolution Specialist
Department Of Corrections
11.2022 - Current
- Received, documented, and conducted interviews and research to investigate complaints filed by over 2000 clients regarding quality of healthcare
- Managed and resolved over 100 new complaints per week from clients
- Developed and maintained electronic record management systems to analyze and process data.
- Reviewed complaints and claims from clients regarding civil rights, determined validity and helped build satisfactory resolutions.
Corrections Deputy
Snohomish County Jail
11.2015 - 11.2022
- Responsible for the safety and security of inmates and staff members within a secure confinement facility.
- Screened incoming inmates for contraband, conducted interviews, took fingerprints via LIVESCAN machine, photographed tattoos and mugshots.
- Ensured the safe and policy-compliant operation of housing modules within Snohomish County Jail.
- Assisted with miscellaneous needs for assistance within the secure jail environment.
- Coordinated with jail intelligence division to prevent the introduction and use of contraband and document violations of facility rules and regulations.
Control Room Officer
Snohomish County Jail
04.2015 - 11.2015
- Monitored activities of staff members and inmates via video camera system for safety and security.
- Verified credentials of incoming law enforcement agencies and visitors.
- Responded to emergencies, requests for assistance, and radio transmissions, emergency or otherwise, via agency radio, telephone, and point of entry speaker communications.
Intelligence Analyst
United States Navy And Navy Reserve
04.2006 - 09.2017
- Created useful and timely intelligence products to support field operations.
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
- Produced multi-source intelligence reports and products for different agency customers.
- Verified visitor security clearances and eligibility for access into SCIFs.
- Conducted daily intelligence briefings to the Commanding General, Deputy Commanding Generals and CJOA-wide outstations.
In-Home Caregiver
Homewatch Caregivers Of Western Washington
06.2004 - 04.2006
- Improved client well-being by providing personalized and compassionate in-home care services.
- Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Promoted client independence by encouraging participation in self-care tasks and engaging in stimulating conversations.
- Delivered timely transportation services for medical appointments, grocery shopping, social events, or other necessary errands.
Education
Bachelor of Arts - Law And Justice
Central Washington University
Lynnwood, WA06.2019
Skills
- Report Writing
- Security Checks
- Suicide Prevention
- Inmate Supervision
- Managing Files and Records
- File and Record Maintenance
- Rehabilitation and Counseling
- Interpersonal Communication
References
Caitlyn Yousie
cyousie@gmail.com
530-925-1034
Rachel Symon, Health Services Manager 3
rssymon@doc1.wa.gov
360-794-2808
Paul Moore, Director of Nursing
pemoore@doc1.wa.gov
360-794-2691
Timeline
Health Services Resolution Specialist
Department Of Corrections
11.2022 - Current
Corrections Deputy
Snohomish County Jail
11.2015 - 11.2022
Control Room Officer
Snohomish County Jail
04.2015 - 11.2015
Intelligence Analyst
United States Navy And Navy Reserve
04.2006 - 09.2017
In-Home Caregiver
Homewatch Caregivers Of Western Washington
06.2004 - 04.2006
Bachelor of Arts - Law And Justice
Central Washington University
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