Curtis Wayne Wilkins
San Diego,CA
Summary
Versatile professional with a robust background in health and human services, demonstrated by impactful tenure at San Diego County. Excelled in roles requiring computer literacy and exceptional communication skills, achieving efficient service delivery and program adherence. Skilled in Microsoft Office and adept at fostering multicultural sensitivity, showcasing a commitment to inclusive and effective community support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Health and human services specialist
San Diego county health and human services
2023.02 - 2024.01
- Provides services to members of the public by personally responding to requests for service or making appropriate referral
- Conducts personal interviews with clients to obtain, clarify, and verify financial, demographic, medical, and other information
- Determine eligibility for financial, health, and medical assistance and services
- Provides detailed explanations to clients on how and where to obtain services, benefits levels, and applicable share of costs; assists customers by facilitating enrollment in health programs and explaining instructions, laws, rules, and regulations
- Maintains the security of files, records, and documents, and ensures that information contained in such files and records is kept confidential
Housing Specialist/Case Manager
San Diego County
2022.01 - 2022.12
- Manage multiple case assignments and process 60 plus applications weekly
- Conduct comprehensive assessments for individuals and families to determine initial or ongoing eligibility
- Analyze and verify landlord documents
- Organize and file documents (lease agreements, utility bills, eviction notices and paystubs) provided by applicants
- Calculate and interpret utility bills and rental ledgers to determine arrears
- Review public assistance applications and records to detect fraud
- Create and maintain verbal and written communication with tenants, property managers, and landlords
- Establish professional work relationships with analyst, supervisors, and the public representing various cultures and backgrounds
- Adhere to state, federal, and county policies, procedure, and program guidelines
- Audit and analyze utility statements and billing history reports
MWR Navy Teacher
MWR Navy
2017.03 - 2020.07
- Monitored Military dependent children from infants, pre-toddlers, toddlers, preschoolers, and teens
- Teaching them Safety and healthy habits
- Fed, care and nurtured them
- Taught and practiced social skills with them so that they can be prepared for the next learning stage in school
- Planned weekly activities
- Held conferences with parents and other staff
- Took teens on field trips
- Helped cook and prepare meals
Security Guard
Universal Security
2016.05 - 2017.12
- Greet customers and Secure building
- Walked the inside and outside premises to make sure everything was secured
- Take daily logs of activity going on around the premise
- Monitor cameras and handle building systems
Cashier/Customer Service
Burger King
2013.10 - 2015.08
- Greeting customers, taking orders, and processing payments
- Preparing food and drinks to specifications
- Keeping the restaurant clean and tidy, including the dining room, kitchen, and equipment
- Following health and safety, fire safety, security, and hygiene standards
- Unloading and stocking inventory
- Assisting with kitchen tasks, transferring supplies, and helping train other crew members
Education
associate degree - business management
Sacramento state
Sacramento, CA05.2019
Skills
- Computer literacy
- Communication skills
- Teaching
- Customer service
- Microsoft office
- Childcare
- Early childhood education
- Time management
- Security
- Experience with children
- Experience working with students
- Microsoft excel
- Microsoft word
- Stress management
- Report Writing
- First aid training
- Team collaboration
- Risk assessment
- Public Speaking
- Policy implementation
- Multi cultural sensitivity
- Adaptability and flexibility
- Legal compliance
Certification
- CPR certified, 2024
- Emergency Medical Technician, 2024
Volunteer Experience
- San Francisco firefighter African American Doll drive for children, 12/19/2024, assisted in packaging donated items and handing out toys to families.
- Emergency Medical Technician Volunteer, Youth Sports League, San Diego, CA, Present, Demonstrated ability to assess and respond effectively to emergency medical situations., Performed patient assessments and administered treatments in accordance with established protocols., Utilized strong communication skills when interacting with patients, families and colleagues., Responded quickly and calmly in emergency situations while maintaining professional composure.
- Community Work Volunteer, Hands on San Diego, San Diego, CA, 04/01/22, 06/30/22, Participated in the holiday food drive, and donated clothing to the less fortunate., Set up and cleaned up venues that were used to facilitate the event.
- Football Trainer, Pathway Athletics, Sacramento, CA, 11/01/16, 12/31/16, Taught the youth some life skill through the game of football., Created workout plans for the youth to keep them focused on a goal., Demonstrated the importance of physical fitness and consistency.
Timeline
Health and human services specialist
San Diego county health and human services
2023.02 - 2024.01
Housing Specialist/Case Manager
San Diego County
2022.01 - 2022.12
MWR Navy Teacher
MWR Navy
2017.03 - 2020.07
Security Guard
Universal Security
2016.05 - 2017.12
Cashier/Customer Service
Burger King
2013.10 - 2015.08
associate degree - business management
Sacramento state