Rebecca Fee
Cardington
Summary
Skilled in HIPAA compliance and possessing strong interpersonal skills, I enhanced patient satisfaction and streamlined registration processes at St. Ann's Hospital. As a Senior Claims Analyst at Central Ohio Primary Care, I improved audit compliance and efficiency. My expertise includes insurance verification and maintaining high attention to detail, contributing to significant team performance improvements.
Overview
9
9
years of professional experience
Work History
Patient Registration Specialist
St. Ann's Hospital
11.2007 - 02.2009
- Managed high-volume patient traffic during peak hours, prioritizing tasks to maintain efficient workflow.
- Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
- Assisted in training new staff members on best practices for patient registration, improving overall team performance.
- Improved patient satisfaction by efficiently registering patients and verifying their insurance information.
- Maintained strict compliance with HIPAA regulations while handling sensitive patient information.
Senior Claims Analyst
Central Ohio Primary Care
01.2000 - 06.2005
- Conducted rigorous audits to ensure compliance with industry regulations, internal policies, and best practices.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Managed high-volume caseloads for optimal productivity while maintaining strict attention to detail.
- Posted payments to accounts and maintained records.
Education
GED -
North Education Center
Columbus, OhioSkills
- HIPAA compliance
- Strong organization
- Attention to detail
- Insurance verification
- Strong interpersonal skills
Timeline
Patient Registration Specialist
St. Ann's Hospital
11.2007 - 02.2009
Senior Claims Analyst
Central Ohio Primary Care
01.2000 - 06.2005
GED -
North Education Center
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