Rebecca Fletcher
Walnut Creek,CA
Summary
Performance-driven customer service and sales professional experienced in direct sales and exceeding sales goals and delivering exceptional customer experiences as a Barista. Skilled in direct client communication, team collaboration, and maintaining high standards in busy environments
Overview
1
1
Certification
3
3
years of professional experience
Work History
Boba Barista
Yi Fang Taiwan Fruit Tea
Walnut Creek, CA
2025.06 - Current
- Delivered exceptional customer service in fast-paced environment, enhancing store atmosphere and customer satisfaction
- Prepared and served high-quality specialty drinks, ensuring speed and accuracy while tailoring to customer preferences
- Maintained cleanliness and organization of workspace, adhered to health and safety standards, and managed inventory and restocking.
Sales Representative
Vector Marketing
San Jose and Silicon Valley, CA
2026.03 - 2026.05
- Sold over $10,000 of CUTCO cutlery in the first week and consistently met sales goals by identifying customer needs, recommending appropriate products, and delivering exceptional customer service.
- Cultivated strong customer relationships through consistent communication, follow-up, and tailored service.
- Executed cold calling and one-on-one product demonstrations via zoom/on-site, showcasing product features and benefits to engage prospective customers.
Gymnastics Assistant Coach
Encore Gymnastics
Walnut Creek, CA
2023.06 - 2023.08
- Coached gymnastic classes for children and toddlers of various skill levels, prioritizing safety and skill development.
- Provided individualized feedback and encouragement to gymnasts, enhancing their training experience.
- Set up and maintained equipment to ensure safe practice spaces for all athletes.
Education
Associate of Arts / CSU Transfer Program - Psychology
Diablo Valley College
Pleasant Hill, CA2027-03
Coursework toward Bachelor of Arts - Psychology
Menlo College
Atherton, CA2026-05
High School Diploma -
Northgate High School
Walnut Creek, CA2024-05
Skills
- Customer service
- Team collaboration
- Cash handling proficiency
- Fast-paced adaptability
- Strong work ethic
Certification
- Food Handling Certificate
Timeline
Sales Representative
Vector Marketing
2026.03 - 2026.05
Boba Barista
Yi Fang Taiwan Fruit Tea
2025.06 - Current
Gymnastics Assistant Coach
Encore Gymnastics
2023.06 - 2023.08
Associate of Arts / CSU Transfer Program - Psychology
Diablo Valley College
Coursework toward Bachelor of Arts - Psychology
Menlo College
High School Diploma -
Northgate High School