Dedicated and compassionate Advanced Practice Registered Nurse with an 18-year history in direct patient care and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service. Open and clear communicator with analytical problem-solving abilities and advanced clinical expertise. Well-organized and forward-thinking in managing patient needs.