Rebecca Garcia
Salinas,CA
Summary
Persuasive sales representatives with exceptional sales and marketing skills that consistently deliver impressive results. Expertise in building strong customer relationships and understanding unique needs. Strong communication and interpersonal skills enable superior customer service that exceeds expectations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Sales Specialist/ Support
Misionero
08.2019 - Current
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities
- Service high-level retail and food service accounts
- Vendor consolidation program
- Forecast demand for multiple client warehouses
- Run reports from Face Forward and Power BI, research tends, past data, upcoming season and events
- Balance inventory for food service consolidation program and Trader Joe's multiple warehouses
- Create sales order, vendor po, transfer entry, ship & receive product
- Book freight with transportation
- AR- Research, analyze, and resolve customer payment discrepancies and past due accounts
- Submit sales adjustments, claims, reconciling BOL's and POD's
- Administrative and sales support
- Managed multiple desks, providing coverage for over a year
Customer Service Sales Specialist
Earthbound Farm
04.2017 - 04.2019
- Serviced top level accounts Costco, Safeway, Albertsons, Trader Joe's, Sysco and others
- Order entry, PO changes, portal updates, create STOs, Distressed Sales Orders, prorate and allocate product
- Forecast product for buyer Trader Joe's EC & WC warehouses
- Balanced inventory for multiple warehouses and investigated inventory discrepancies
- Researched, analyzed, and resolved customer payment discrepancies and past due accounts
- Approved customer invoices, created inquiries, submitted claims sales adjustments
Media Sales Specialist
Gannett Co., Inc
07.2011 - 07.2013
- Sold marketing solutions to businesses within defined territory
- Media websites, PPC, SEO, email marketing
- Creating display, mobile, video and print advertising
- Maintained and developed relationships with existing clients, while establishing and building new partnerships
- Prospected, conducted needs analysis, created proposal, price quote, negotiated and reviewed with client
- Met or exceeded sales goals and contracted every major dealership in my territory
Account Executive
Gannett Co., Inc
08.2007 - 12.2008
- Sold digital employment advertising space on career websites Careerbuilder.com, media news, email marketing and multiple print sections
- Presented ad campaign and costing to clients
- Negotiated price and advertising contracts
- Managed account budgets, invoicing, accounts receivable, processed cash and credit payments accurately
- Proofread, edited ad copy and worked closely with creative team to build successful ad campaign
Assistant Retail Business Manager
Cricket Communications
05.2004 - 08.2006
- Managed a team of 14 employees and full operation of the retail store
- Inbound cash flow, deposits, inventory, visual merchandising and employee scheduling
- Recruit, interview, hired and trained new staff
- Mentored and developed staff to reach potential
- Exceeded store sales goals and accomplished business objectives by inspiring staff and promoting target products
Loan Processor/ Office Manager
Platinum Mortgage
03.2001 - 04.2004
- Interviewed clients to prepare loan application, perform financial assessment, analyze credit and determine eligibility
- Collected documents needed for mortgage loan approval
- Reviewed and verified borrowers' income, credit, employment, property appraisals and title insurance information to submit with loan applications for underwriting approval
- Managed owners calendar, appointments, and travel arrangements
- Recruited, interviewed, hired and trained new staff
- Prepared payroll, payment collections, AP/AR, deposits and recordkeeping
- Event planning and vendor coordination
Education
Hartnell College
Salinas, CASkills
- B2B Sales & marketing
- Sales Forecasting
- Account Management
- Customer Service
- Office administration
- Attention to detail
- Exceptional written and verbal communication
- Time management
- Adaptability
- Inventory management
- Organizational
- Analytical Problem Solver
- Salesforce (CRM)
- Proficient with Microsoft 365 Office Suite
Certification
First Aid/CPR Certified
Timeline
Sales Specialist/ Support
Misionero
08.2019 - Current
Customer Service Sales Specialist
Earthbound Farm
04.2017 - 04.2019
Media Sales Specialist
Gannett Co., Inc
07.2011 - 07.2013
Account Executive
Gannett Co., Inc
08.2007 - 12.2008
Assistant Retail Business Manager
Cricket Communications
05.2004 - 08.2006
Loan Processor/ Office Manager
Platinum Mortgage
03.2001 - 04.2004
Hartnell College