Summary
Overview
Work History
Education
Skills
Certification
Languages
Volunteer
Safety Private Care Sitter & Volunteer
References
Timeline
Generic

Lisa Amaro

TX

Summary

Dynamic and results-driven sales professional with a solid background in marketing and community relations. Proven ability to build and maintain strong client relationships, drive sales growth, and execute effective strategies. Skilled in identifying customer needs, developing targeted marketing campaigns, and fostering community engagement to drive brand awareness and revenue. Adept at collaborating with cross-functional teams to achieve sales objectives and exceed performance targets.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Community Sales Specialist

United Heritate Credit Union
Austin , Texas
12.2019 - 02.2024
  • Real Estate Lending Sales-Remote, Marketing, Service, Investing, Home Improvements, Liquidity -Revolving Lines of Credit
  • Inform community on cash out solutions.
  • Attend Community Expo & Fairs
  • Community Fair Representative
  • Ability to manage multiple priorities in a fast-paced environment
  • Basic computer skills including email, internet, and proficiency in Microsoft Word, Excel
  • Conducting outbound sales calls, receiving incoming calls, processing applications while proactively communicating with the customer and branch colleagues throughout the origination process, getting loans ready to close, and schedule closings.
  • Communicates features and benefits of products to customers, cross-sells other products and services, up-sells loan amounts, and encourages additional account usage.
  • Highly customer focused position. Demonstrates a high sense of urgency in all activities to meet the needs of the customer. Works as the customer's advocate in the lending process.
  • Manages a pipeline of secured and unsecured consumer loan applications.
  • Interacts directly with customers, internal partners such as bankers and underwriters, and third party service providers in the origination of consumer loan applications.
  • Communicates by phone and email in a proactive, sales-oriented manner.
  • Communicates terms, requirements, and conditions of customer's loan application and obtains customer acceptance.
  • Expedites the origination process by keeping all parties up to date on the status of the application and communicating new information relevant to the transaction.

Executive to GM Marketing Community Relations Co

ASM Global Management
Corpus Christi, Texas
10.2015 - 11.2019

Development and Implementation of Assisting General Management I Abreast of Activities Influencer Team Community Engagement I Organizing Correspondence Partnerships and Tactical Agreements I Executive Projects I Safety Management I Effective Work Relationships I Cultivate Community Awareness I Corporate Travel Arrangements I Build Strong Community Relationship I Effective Communication & Relation with Stakeholders I Manage Creative Venue Trade Agreements Manage Community Sponsorship I Develop Report Correspondence to ACM I Manage Reports to RVP I Assist Booking in Fast Books & Venue Ops I Administrate Caterease Software I Turnkey Management I Legistar Monitor I Maintain Report Detail with Council & Interpersonal I Minute Taking I Minute Reporting I Social Media Manager & Admin I TV Eyes I Marketing Media Coordinating I Street Team Management I Fairs I Expos I Community Engagement I Collaborated with other Departments I Organization I Strategic Planning I Increase Executive Efficiency I Communication Management Contract Negotiation I Bid Preperation

Community Marketing Relations I Executive to GM

The E.W. Scripps Company
Corpus Christi, TX
07.2014 - 08.2016

Working Independently I Maintain Public Relationships I Promote I Enhance Branding of Stations I Serve as Station Representative I Community Host I Proposals I Event Creator I Developer I Manage Community Events I Account Executives to Manage Media/Sponsorship I Manage Event Budget I Manage Artist of the Anchor I Maintain Public Community Calendar I Assist DOM I Assist General Manager I Public Image Management I Photography I Community Social Media Management I Action Takings I Health Fairs I Community Events I Expo

SafetyI Marketing Coordinator

Kane's Processors
Corpus Christi, TX
05.2012 - 06.2014

Management of safety environmental programs I Implementation and administration of site Process Safety program I PSM Program I Behavior Based I New Hire Training I Hygiene Testing I UA's I Accident Investigations I Safety Awareness I Compliance Management I Report Monitoring I Data Analysis I Near Miss Program I Osha 300’s Plant Management Compliance I First Aid Management I Transport Patient I Onsite Comprehensive I TWIA Safety Report Management I Health Policy I Safety Committee Representer I Translator I Admin I Medical Relation I PPE Management I Health Fairs I Expo I Safety Transportation I Patient CareI Patient Safety Aid I Patient Sitter I Patient Vitals

Marketing Representative Coordinator

Brown & Brown Associates, PC
Corpus Christi , TX
04.2008 - 03.2011

Assist Licensed Agents I Client Management I Initiate Agent Relation & Market I Webcast I Seminars I Create Market Strategy I Maintain Agent Relation I Admin I Marketing Idea Management I Initiation I Corporate Travel I Office & Case Management I Maintain Product Knowledge of 18 Carriers I Update Site Ratings I Manage Ratings I GL CodingI Projects Marketing Materials Creator I Face of Company I Assisted President I Health Fairs

Education

Associate of Applied Science - Business Marketing Management

Del Mar College
Corpus Christi, TX
04-2011

Law of Ethics, Law of Contracts, Principal I & II -

Real Estate Institute
Corpus Christi, TX
08-2010

Associate of Applied Science - Realtor

Texas A&M University - Corpus Christi
Corpus Christi, TX

Skills

  • Account Relationship Management
  • Money Handling
  • Completing Purchases
  • Customer Service Expertise
  • Customer Relations Abilities
  • Proficent Microsoft Office, Adobe, Outlook, Canva, Excel, Symitar Quest, Cisco Finesse, Encompass, Xperience Pro
  • Interpersonal Communications
  • Conflict De-Escalation
  • Administrative Leadership
  • Patient Safety
  • Staff Public Safety And Security
  • Safety Monitor & Compliance
  • Patient Safety Sitter
  • Skill Development
  • System Implementation
  • Cross-Functional Collaboration
  • Coordinating Supplies
  • Quality Assessment
  • English I Spanish Fluency
  • Event Coordination
  • Contract Negotiation Expertise
  • Budget Management
  • Budget Development
  • Relationship Building
  • Written Communication
  • Relationship Management
  • B2B Sales & Marketing
  • Relation
  • Social Media
  • Photography
  • Community Engagement

Certification

  • BLS
  • CPR
  • OSHA 101
  • Marketing
  • NMLS#1935411
  • Laws of Ethics
  • 3 Year Top Sales Producer

Languages

English
Full Professional
Spanish
Professional

Volunteer

  • Habitat of Humanity
  • Downtown District Management
  • CCLI Community Board
  • NAACP

Safety Private Care Sitter & Volunteer

  • Direct Care - physical care, emotional care (for example listening, talking, giving reassurance), service to help meet physical and emotional needs such as shopping for food or driving to doctors’ appointments.
  • Maintaining immediate physical environment in which the person lives— making sure all equipment is good condition, report safety check weekly on all equipment, minor cleaning, sanitizing, assist in bathing and feeding.
  • Nurturing the person’s connections and relationships—communicating with family and friends, inviting people over, and facilitating phone calls.
  • Administrative caregiving—all the hours spent (on hold and otherwise) dealing with insurance companies, healthcare systems, and doctors’ offices.

References

References available upon request.

Timeline

Community Sales Specialist

United Heritate Credit Union
12.2019 - 02.2024

Executive to GM Marketing Community Relations Co

ASM Global Management
10.2015 - 11.2019

Community Marketing Relations I Executive to GM

The E.W. Scripps Company
07.2014 - 08.2016

SafetyI Marketing Coordinator

Kane's Processors
05.2012 - 06.2014

Marketing Representative Coordinator

Brown & Brown Associates, PC
04.2008 - 03.2011

Associate of Applied Science - Business Marketing Management

Del Mar College

Law of Ethics, Law of Contracts, Principal I & II -

Real Estate Institute

Associate of Applied Science - Realtor

Texas A&M University - Corpus Christi
Lisa Amaro