Rebecca Garcia
Hemet,CA
Summary
Dynamic and detail-oriented receptionist with proven expertise at Southland GI, excelling in customer service and appointment scheduling. Recognized for enhancing front desk efficiency and maintaining meticulous records. Strong organizational skills combined with effective communication fostered positive client interactions and streamlined operations, ensuring a welcoming environment for all visitors.
Overview
4
4
years of professional experience
Work History
Receptionist
Southland GI
Hemet, CA
01.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained visitor log for entering and leaving facility for security purposes.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
Education
Master Of Education -
California Baptist University
Riverside, CA08.2021
Bachelor Of Science - Psychology
Purdue University
West Lafayette, IN08.2019
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer and client relations
- Appointment scheduling
- Verbal and written communication
- Data inputting
- Office administration
- File management
- Administrative support
- Multi-line telephone operation
- Document management
- Typing speed
- Tech-Savvy
- Microsoft office
- Recordkeeping and bookkeeping
- Customer service
Timeline
Receptionist
Southland GI
01.2021 - Current
Master Of Education -
California Baptist University
Bachelor Of Science - Psychology
Purdue University