Rebecca Gaypia
Ames,IA
Summary
Accomplished Security and Logistics Professional with extensive experience at Securitas Security Services USA, specializing in surveillance monitoring and incident documentation to enhance safety and operational efficiency. Proven success in improving workplace safety and customer satisfaction through exceptional collaboration and customer service skills. Expertise in conflict resolution, problem-solving, and maintaining secure environments across retail, corporate, and event settings. Demonstrated ability to reduce theft incidents while ensuring the safety of employees and visitors through proactive security measures.
Overview
5
5
years of professional experience
Work History
Security Officer
Securitas Security Services USA
Ames, IA
02.2025 - Current
- Provided escorts for visitors as needed throughout the facility.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Monitored premises and recorded activity in daily officer reports.
Inbound Stower
Amazon
Ankeny, IA
12.2024 - Current
- Packed, sealed, or affixed postage to prepare materials for shipping.
- Collaborated with other departments within the organization as needed.
- Maintained accurate records of stowed items for inventory tracking purposes.
- Completed stowing tasks within given deadlines to meet operational goals.
- Demonstrated excellent communication skills, both verbal and written.
Gas Station Clerk
QuikTrip
Ankeny, IA
02.2022 - 06.2023
- Trained new employees on gas station operations, customer service, and safety procedures.
- Collected payments for dispensed gas and tendered change or receipts to customers.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Coordinated with team members to ensure efficient shift transitions and continuous operation.
Stocker
Walmart
West Des Moines, IA
06.2020 - 04.2023
- Kept work areas clean, neat, and organized for optimal productivity and worker safety.
- Inspected stock for damage or defects and reported issues to management.
- Followed proper stock rotation procedures to minimize obsolescence and remove out-of-date items from the sales floor.
- Removed outdated products from the shelves according to company policy.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
Education
Some College (No Degree) - Criminal Justice
Iowa State University
Ames, IASkills
- Report writing
- Incident documentation
- Surveillance monitoring
- Customer service
- Collaboration skills
- Conflict resolution
- Detail-oriented
- Problem-solving
- Problem resolution
- Attention to detail
- Critical thinking
- Self motivation
Timeline
Security Officer
Securitas Security Services USA
02.2025 - Current
Inbound Stower
Amazon
12.2024 - Current
Gas Station Clerk
QuikTrip
02.2022 - 06.2023
Stocker
Walmart
06.2020 - 04.2023
Some College (No Degree) - Criminal Justice
Iowa State University