Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Gilbert

Coatesville,PA

Summary

Passionate individual with extensive customer service and sales experience. Gifted at working with all types of personalities and communicating effectively with new and potential customers. Skilled at competing to drive higher sales by persuasive recommendations that are appropriate for the customer.

Overview

8
8
years of professional experience

Work History

Sales Associate

Trinity Pest Management
02.2020 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Built relationships with customers and community to promote long term business growth.
  • Increased Sales by 20%

Barn Assistant

Evermoor Farm
03.2017 - Current
  • Oversaw feeding and watering of equines.
  • Prioritizing proper exercise techniques to promote increased physical and mental health.
  • Observed animals and notified supervisor of signs of illness.
  • Rotated animals between grazing areas to provide enough access to food.
  • Maintaining safe established environments for equines

Saddle Fitter

Ricks Heritage Saddlery
12.2019 - 03.2022
  • Checked incoming saddles for flaws and structural damage
  • Priced appropriately for the current market keeping healthy profit margins for us and the customer in mind
  • Added new inventory into the system and website in proper time frame and elevated photos
  • Assist customers in trying saddles to fit not only them and their needs but their horses as well

Barn Manager

SFM Equestrian
03.2015 - 10.2017
  • Monitored overall health and well-being of 18 horses, paying attention to signs of concern.
  • Performed repairs and preventive maintenance on equipment and property.
  • Placed supply orders, restocked supplies and merchandised products for purchase by customers.
  • Fed and watered over 18 equine animals according to strict feeding schedules and dietary needs.
  • Trained and exercised equines in the program to elevate fitness and knowledge in the sport

Education

Some College (No Degree) - Equestrian Studies

Wilson College
Chambersburg, PA

High School Diploma -

Coatesville Area Senior High School
Coatesville, PA
06.2012

Skills

  • Product Promotion
  • Verbal Communication
  • Excellent People Skills
  • Sales Expertise
  • Teamwork and Collaboration
  • Item Fittings
  • Listening Skills
  • Answering Customer Questions
  • Time Management

Timeline

Sales Associate

Trinity Pest Management
02.2020 - Current

Saddle Fitter

Ricks Heritage Saddlery
12.2019 - 03.2022

Barn Assistant

Evermoor Farm
03.2017 - Current

Barn Manager

SFM Equestrian
03.2015 - 10.2017

Some College (No Degree) - Equestrian Studies

Wilson College

High School Diploma -

Coatesville Area Senior High School

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Rebecca Gilbert