REBECCA GLAIZE
Kathleen,GA
Summary
Experienced professional with over ten years of experience in the nonprofit and municipal sectors, with expertise in recruitment, training, case management, office administration, customer service, and financial operations. Recognized for strong interpersonal skills, exceptional attention to detail, and a proactive approach to supporting organizational success.
Overview
10
10
years of professional experience
Work History
Operations Liaison
S&K Aerospace (via Qualified Staffing)
08.2026 - Current
- Served as the primary liaison between end users and vendors for Foreign Military Sales (FMS) cases, facilitating formal inquiries and ensuring effective communication through established contractual channels
- Prepared and issued required shipping documentation and instructions to support compliant, timely deliveries
- Proactively followed up with delinquent vendors to obtain updated estimated shipment dates, expedite delayed orders, and improve delivery schedule visibility
Customer Service Representative
Rogers Water Utilities
03.2026 - 05.2026
- Delivered customer service in-person and over phone, addressing inquiries, processing payments, and inputting service orders to improve customer satisfaction
- Posted customer payments via cash, check, or credit/debit card through night deposit, mail, and drive-through window to maintain accurate financial records
- Balanced cash drawers daily, verifying financial accuracy and ensuring accountability
Deputy Court Clerk
Magistrate Court of Chatham County
06.2023 - 02.2026
- Prepared and processed court documents, ensuring accurate filing and maintenance of both electronic records and physical case files
- Processed payments for court services, enhancing accuracy and efficiency in financial operations
- Ensured accuracy of financial records through meticulous receipting and daily till reconciliation, supporting reliable financial reporting
- Responded to client inquiries with strong customer service skills, facilitating clear communication and resolution of finance-related issues
- Managed daily mail operations, integrating data entry and payment receipting for both new and ongoing cases
Advocacy Coordinator
Central Georgia CASA
06.2016 - 03.2023
- Coordinated recruitment, background verification, and training of volunteer advocates to ensure readiness for advocacy roles
- Collaborated with CASA volunteers to ensure effective case management aligned with local, state, and National CASA standards
- Maintained clear communication with CASA volunteers and other parties to provide essential support throughout the case
- Attended court proceedings and case-related meetings, submitting comprehensive written and oral reports to inform stakeholders on case status
- Ensured clear communication with CASA volunteers and other parties, providing critical support throughout the advocacy process
Education
Bachelor of Social Work -
Union University
Jackson, TN05-2015
Skills
- Data entry
- Recordkeeping
- Cash handling
- Financial reconciliation
- Case file preparation
- Customer service
- Recruitment
- Training
Timeline
Operations Liaison
S&K Aerospace (via Qualified Staffing)
08.2026 - Current
Customer Service Representative
Rogers Water Utilities
03.2026 - 05.2026
Deputy Court Clerk
Magistrate Court of Chatham County
06.2023 - 02.2026
Advocacy Coordinator
Central Georgia CASA
06.2016 - 03.2023
Bachelor of Social Work -
Union University