Rebecca Graf
Barrington,IL
Summary
Dynamic Center Manager at Rush Physical Therapy with a proven track record in operations management and staff leadership. Enhanced patient outcomes through effective treatment planning and interdepartmental collaboration. Skilled in financial reporting and fostering a culture of teamwork, driving clinic growth and optimizing patient experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Center Manager
Rush Physical Therapy
Mundelein, IL
12.2022 - Current
- Assessed daily operational needs to ensure efficient center management
- Monitored essential weekly, monthly, and year to date budgets to ensure proper staffing, coding, and industry standards
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular team-building activities.
- Assisted in scheduling staff with market manager to allow for proper growth of own clinic and other clinics
- Engaged with customers to address inquiries and foster positive experiences
- Improved clinic outcomes by collaborating with staff members to optimize patient experience and employee experience
Physical Therapist
Rush Physical Therapy
Mundelein, IL
07.2017 - Current
- Administered individualized treatment plans to enhance patient mobility, function, and reduce pain levels.
- Mentored new physical therapists, fostering a supportive learning environment and sharing clinical expertise.
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Maintained open lines of communication with referring physicians to ensure coordinated care efforts.
- Evaluated patient progress through assessments, adjusting treatment protocols as needed for effectiveness.
Education
Doctorate - Physical Therapy
Saint Louis University
Saint Louis, MO05-2017
Skills
- Operations management
- Staff leadership
- Interdepartmental collaboration
- Certified Dry Needle Clinician
- Staff development
- Business development
- Financial reporting
- Clinical reasoning
- Functional mobility
- Treatment Planning
- Patient-focused therapy
- Patient management
Certification
Dry Needling
Languages
Spanish
Professional Working
Timeline
Center Manager
Rush Physical Therapy
12.2022 - Current
Physical Therapist
Rush Physical Therapy
07.2017 - Current
Doctorate - Physical Therapy
Saint Louis University