Rebecca Griffin
Rio Rancho,NM
Summary
Results-driven sales professional with experience in regional sales and strong focus on achieving targets. Skilled in customer relationship management, market analysis, and strategic planning. Known for team collaboration and adaptability to changing needs. Reliable, goal-oriented, and adept at driving revenue growth through innovative sales strategies.
Overview
14
14
years of professional experience
Work History
Reginal Sales Associate
Rio Grande Jewelry
01.2020 - 08.2022
- Developed and maintained strong relationships with regional clients, enhancing customer loyalty.
- Executed sales strategies to exceed quarterly targets, driving revenue growth across assigned territories.
- Conducted market analysis to identify emerging trends, informing product offerings and pricing strategies.
- Collaborated with cross-functional teams to streamline inventory management processes, improving efficiency.
- Analyzed sales performance metrics, identifying areas for improvement and actionable insights for strategy adjustments.
- Collaborated with cross-functional teams to ensure seamless communication and alignment on key initiatives, driving overall business success.
- Exceeded sales targets consistently by identifying potential clients and converting leads into successful deals.
- Facilitated open lines of communication between the corporate office and local branches, enabling efficient information sharing across departments.
- Expanded the company''s reach within the region by actively participating in industry events, trade shows, and networking functions.
- Maintained detailed records of all sales activities for accurate reporting purposes and as a basis for informed forecasting efforts.
Program Coordinator
University of New Mexico Hospital
12.2014 - 12.2020
- Coordinator for 20 Faculty
- Sales Coordinator for Pharmaceutical reps within department
- Meet quarterly with Pharmaceutical reps for equipment needed within the department for our 5 divisions.
- Builds relationships, gives sales pitches, and bargains to ensure we get the best price for our division.
- Coordination of Annual Divisional Retreats
- Coordination of Faculty Office Remodels
- Created and implemented Faculty Office Remodel SOP
- SOP Coordinator (evaluate and send for updates when needed)
- Administrator of the UNM Ryan LARC Program
- Collect data
- Monitor inventory
- Send monthly report to the Assistant Director of Program Development for the Ryan Residency Training Program
- Purchasing
- Track and communicate FOM balances monthly
- Process purchase requests, reimbursement requests and travel arrangements.
- Administrative Support
- Word processing
- Document printing, scanning, faxing
- Manage faculty’s emails, calendars, and schedules
- Meeting coordination-support, create agendas, meeting minutes, etc.
- Data collection, run reports
- License/Certifications in coordination with Faculty Services Representative
- Credentialing assistance in coordination with Faculty Services Representative
Administrative Assistant III
University of New Mexico Hospital
10.2014 - 12.2014
- Administrative Assistant for the Division of Gynecology
- Grand Rounds Coordinator for the Department of OB/GYN-Coordinate schedules, planning and facilitating all incoming grand rounds speakers including: travel, honorarium and itinerary.
- Assist in coordinating and facilitating meetings, program functions and/or special events
- Processing travel and reimbursements using the Banner financial system
- Schedules and coordinates meetings, events, interviews, appointments, and/or similar activities
- Request leave for faculty using the Q-genda scheduling system
- Purchase general supplies with P-Card and reallocation in Chrome River
- Establishes, maintains, and updates files, databases, records, and/or other documents.
Administrative Assistant II
University of New Mexico
09.2012 - 10.2014
- Supervisor to (6) student employees
- Responsible in providing a variety of administrative, operational and staff support to all levels of staff and faculty.
- Maintenance of files, databases and client records.
- Schedules and coordinates meetings, events, interviews, appointments, and/or similar activities for supervisors, which may include coordinating travel and lodging arrangements.
- Purchase general supplies with P-Card and reallocation in Chrome River.
- Assists Directors and staff in problem solving, project planning, and development and execution of stated goals and objectives.
- Establishes, maintains, and updates files, databases, records, and/or other documents.
- Requisitions supplies, printing, maintenance, and other services
- Leads and trains lower graded staff and/or student employees as required
Jewelry Sales Manager
JC Penney
10.2010 - 09.2012
- Customer Service & Sales - Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service.
- Informs customers of key product attributes to generate interest and to build clientele.
- Meets or exceeds sales goals by contributing in-depth knowledge and customer service to Fine Jewelry business.
- Actively and enthusiastically engages customers to support the company’s Instant Credit Application Process (iCAP).
- General Operations - Participates in inventory processes (annual inventory, cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.)
- Participates in all Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities.
- Maintains sales floor recovery processes to ensure a clean and organized store environment
- Performance Standards - Supports company shrink and safety initiatives and Consistently meets established performance standards for the role, including (but not limited to) the company’s iCAP program, product and service sales, customer service, profit, productivity and attendance
Senior Patient Accounts Representative
Arkansas Valley Regional Medical Center
08.2008 - 10.2010
- Abundant knowledge in Medical Industry and billing
- Customer Service Rep for patient account needs
- Performed basic cashiering duties in collecting money and balancing register on a daily basis
- Process claims to insurance companies. (Work Comp/Commercial Insurances)
- Review files and records to answer requests for information
- Data entry, add insurance information to patient accounts upon request.
- Review patient accounts and determine documentation that may be needed.
- Prepare financial statements and reports.
- Answer and direct phone calls as needed.
- Billing, Charge Entry and Coding
- Post payments from Insurance Companies
- Colorado Indigent Care Rep
- Knowledge of HIPPA Policy
Education
High School Diploma -
Rocky Ford High School
Rocky Ford, Coloradoundefined
Otero Junior College
La Junta, ColoradoSkills
- Over 15 years’ experience in sales/customer service
- Over eight years of experience working in Higher Education and Academia at UNM Health Sciences Center
- Experience providing high-level support and customer service to clients and leadership
- Ability to create, compose and edit written materials
- Project management skill
- Excellent interpersonal communications skills, written and verbal, and the ability to effectively interact with team members
- Ability to gather and analyze information in order to quickly understand the customer’s core concerns and problem solve for optimal outcomes
- Outstanding aptitude to problem solve and take initiative with administrative and procedural decisions
- Excellent computer skills working with multiple technologies such Windows/Microsoft Office-based environment and Internet navigation skills
- Passion and drive for quickly and effectively learning new systems and processes and applying new skills
- Highly organized, creative, forward thinking and detail orientated
- Ability to create a wide range of materials and databases using current technology experience
- Performance tracking
- Sales strategy development
Timeline
Reginal Sales Associate
Rio Grande Jewelry
01.2020 - 08.2022
Program Coordinator
University of New Mexico Hospital
12.2014 - 12.2020
Administrative Assistant III
University of New Mexico Hospital
10.2014 - 12.2014
Administrative Assistant II
University of New Mexico
09.2012 - 10.2014
Jewelry Sales Manager
JC Penney
10.2010 - 09.2012
Senior Patient Accounts Representative
Arkansas Valley Regional Medical Center
08.2008 - 10.2010
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Otero Junior College
High School Diploma -
Rocky Ford High School