Rebecca Grimwood
Stevens,PA
Summary
Proven leader and sales expert, adept in customer relationship building and interpersonal communication, significantly enhanced client satisfaction and sales revenue at Wilsbach Distributors. Skilled in customer retention and product promotions, my strategies at Rotunda Brewing Co led to increased profitability and strong partner relationships, showcasing a unique blend of hard and soft skills for impactful results.
Overview
12
12
years of professional experience
Work History
Sales Representative
Wilsbach Distributors
Middletown, PA
09.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling techniques.
- Expanded customer confidence by reinforcing a strong relationship with the buyer and staff.
- Increased sales revenue by identifying and targeting missed distribution opportunities as well as encouraging participation in quanity discounts and incentives.
- Planning and executing activations to connect directly with the public while reinforcing brand awareness.
General Manager
Rotunda Brewing Co
Hershey, PA
05.2012 - 09.2023
- Managed staff hiring/firing, employee reviews, training, schedules, and event planning.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Filled in for all front of the house positions including hosting, serving and bartending.
- Developed cocktail menus and assisted in creating brunch, lunch and dinner menus.
- Planned and executed large parties, corporate meetings and events.
Education
Certified Dance Educator - Dance Education
Dance Educators of America
New York, NY08.1997
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Relationship Building
- Sales expertise
- Product and service knowledge
- Customer Retention
- Customer Needs Assessment
- Product Promotions
Timeline
Sales Representative
Wilsbach Distributors
09.2023 - Current
General Manager
Rotunda Brewing Co
05.2012 - 09.2023
Certified Dance Educator - Dance Education
Dance Educators of America