Rebecca Gulley
Springdale,Arkansas
Summary
Clinic Office Coordinator with a track record of enhancing workflow efficiency at Washington Regional Plaza Imaging. Expert in HIPAA compliance and patient scheduling, demonstrating a detail-oriented approach and strong problem-solving skills. Excelled in staff supervision and training, significantly improving communication and operational procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Clinic Office Coordinator
Washington Regional Plaza IMaging
04.2022 - Current
- Assist in the development of new clinic policies, contributing to a more effective working environment.
- Establish and maintain effective communication with staff, providers and outside medical personnel.
- Accurately enter orders for MR, CT, Ultrasound and Xray
- Reconcile orders for each day ensuring the correct order is scanned in to the correct patients chart/encounter, retrieving any missing orders, and verifying each appointment is located on the technologist work list.
- Create an estimate for each patient
- Schedule patients from the Imaging Call Que in a timely manner, answering questions and providing them with any prep instructions for exam.
- Answering phones
- Check patients in for appointments
- Take payments
- Supply medical records, reports and images, to patients and medical personnel upon request
- Assist in training new hires
- Work hold bills for our department
- Make sure office supplies are stocked
Registration Check In Clerk
Washington Regional Medical Center
02.2020 - 04.2022
- Opened department daily
- Printed out daily patient schedule
- Printed out orders for next day appointments
- Registered patients, took payments and provided patients with any paperwork required for exam in a timely manner
- Answered phones
- Filled any requests from hospital staff, (i.e. chart stickers, medical bands, and patient registration forms etc..)
- Trained numerous employees including my supervisors
- Worked hold bills
- Called patients with exam prep when asked
- Checked in non- scheduled patients, walk-in labs, EKG's and Xrays.
- Made sure office supplies were stocked
Data Entry Clerk
Washington Regional Medical Center
05.2019 - 02.2020
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Communicated with supervisors and Medical Coders to process data quickly and resolve discrepancies.
- Maintained a high level of accuracy
Education
High School Diploma -
Vacaville High School
Vacaville, CASkills
- HIPAA Compliance Understanding
- Teamwork orientation
- Problem Solving
- Detail-oriented approach
- Patient Scheduling
- Data Entry Efficiency
- Time Management
- Staff Supervision Experience
- Office Administration
- Employee Training
- Appointment Scheduling
- Medical terminology knowledge
- Patient Safety
Timeline
Clinic Office Coordinator
Washington Regional Plaza IMaging
04.2022 - Current
Registration Check In Clerk
Washington Regional Medical Center
02.2020 - 04.2022
Data Entry Clerk
Washington Regional Medical Center
05.2019 - 02.2020
High School Diploma -
Vacaville High School
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