Rebecca Harmon
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
Work History
Trade Associate
The Exchange (JS Music Corporation )
Kent, Ohio
02.2025 - Current
- Coordinated inventory management and tracked product availability for optimal service.
- Engaged with customers to address inquiries and provide product information promptly.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently.
- Processed payment transactions accurately using point-of-sale systems.
- Handled incoming calls from customers regarding orders or other inquiries.
- Identified needs of customers promptly and efficiently.
- Built relationships with customers by providing friendly customer service.
- Implemented organizational strategies to streamline workspace and enhance productivity.
- Organized backroom areas to maintain a clean and organized work environment.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Processed payment transactions accurately using point-of-sale systems. using point-of-sale systems.
- Assisted in daily operations to ensure smooth workflow and customer satisfaction.
Babysitter
Riverwood Chapel
Kent, Ohio
01.2024 - 02.2025
- Supervised children during activities and events at church gatherings.
- Organized age-appropriate games and crafts for children's engagement.
- Maintained a safe and welcoming environment for all children.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Responsibly watched children while parents were out.
- Assisted in planning educational programs for various age groups.
- Prepared snacks and meals according to dietary guidelines provided by parents.
- Communicated effectively with parents regarding children's needs and activities.
- Communicated with parents about daily activities and any concerning behaviors.
- Establishing trust through consistent communication with both parents and kids.
- Maintaining a positive attitude while being patient and understanding with the children.
- Remaining alert at all times while caring for multiple children simultaneously.
- Engaging in age-appropriate activities like reading stories or playing games.
- Greeting parents upon arrival and providing updates on the day's events.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Used organization and time management skills to multitask and keep children on set schedules.
- Using problem-solving skills to anticipate potential issues before they arise.
- Completing light housekeeping tasks such as tidying up toys and books.
Education
Ohio Virtual Academy
Maumee, OHSkills
- Point-of-sale operations
- Cash handling
- Transaction processing
- Inventory management
- Sales expertise
- Product knowledge
- Workflow management
- Organizational skills
- Multitasking and organization
- Flexibility
- Team collaboration
- Training others
- Effective communication
- Customer service
- Customer service orientation
- Courteous and professional
- Problem-solving
- Time management
- POS system operation
- Computer skills
- Policy implementation
Timeline
Trade Associate
The Exchange (JS Music Corporation )
02.2025 - Current
Babysitter
Riverwood Chapel
01.2024 - 02.2025
Ohio Virtual Academy