Rebecca Haynes

I was responsible for answering calls, helping vendors, stocking, cleaning, serving tables, and taking to-go orders.

• Completed registration paperwork, verifying accurate patient information.
• Answered patient questions and inquiries regarding registration process and documentation.
• Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
• Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
• Coordinated scheduling for patient follow-up appointments in accordance with physician requests.