Rebecca Helfer
Jersey City
Summary
Dynamic manager with a proven track record at Lush Cosmetics, excelling in team leadership and sales management. Enhanced customer engagement through targeted training and innovative merchandising strategies, driving significant increases in foot traffic. Skilled in operations management and relationship building, fostering a collaborative environment that promotes employee development and business growth.
Overview
4
4
years of professional experience
Work History
Manager
Lush Cosmetics
East Rutherford, NJ
11.2021 - Current
- Led team in achieving sales targets through effective merchandising and product placement strategies.
- Implemented training programs to enhance staff product knowledge and customer engagement skills.
- Streamlined inventory management processes, improving stock accuracy and reducing waste.
- Developed promotional campaigns that increased foot traffic and boosted brand awareness in-store.
- Fostered a collaborative work environment by promoting open communication and team-building activities.
- Managed employee performance reviews, providing constructive feedback for professional growth.
- Controlled costs to keep business operating within budget and increase profits.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
Master of Arts - Social Work
Rutgers University
New Brunswick, NJ05-2014
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Goal setting
- Relationship building
- Operations management
- Staff development
- Sales techniques
- Sales management
- Employee development
- Active listening
- Problem-solving aptitude
- Employee coaching and mentoring
Timeline
Manager
Lush Cosmetics
11.2021 - Current
Master of Arts - Social Work
Rutgers University