Rebecca Herrig
119 Wild Turkey Pass,GA
Summary
Dynamic professional excelling in marketing, advertising, sales and business administration. Adept at leveraging innovative marketing strategies to enhance brand visibility and drive sales. Recognized for building strong client relationships and delivering exceptional results in competitive markets. Multiple State licensed and committed to exceeding client expectations.
Overview
2021
2021
years of professional experience
1
1
Certification
Work History
Real Estate Agent
LKN Realty
05.2019 - 11.2020
- Created and presented media and advertising packages to prospective customers.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Made outbound calls to existing customers to upsell advertising packages.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
Marketing Coordinator
Rack Room Shoes Inc.
04.2004 - 06.2007
- Tracked and reported on marketing campaign responses.
- Answered general marketing department inquiries by email, phone, and mail.
- Boosted brand awareness with target customer demographics with social, print, and email campaigns.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Planned and executed internal and external marketing events.
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
- Developed and executed marketing plans for trade shows and other events to increase brand awareness.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Conducted market research to identify new opportunities and target markets.
- Collaborated with district managers over 350 stores to target local marketing opportunities to increase sales.
- Sought out and worked with local businesses/schools/sports leagues for 350 stores for marketing campaigns quarterly.
Customer Service Representative
BellSouth Telecommunications
2002 - 02.2004
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Implemented and developed customer service training processes.
- Increased efficiency and team productivity by promoting operational best practices.
- Educated customers about billing, payment processing and support policies and procedures.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Investigated and resolved accounting, service and delivery concerns.
- Sought ways to improve processes and services provided.
- Met customer call guidelines for service levels, handle time and productivity.
- Investigated and resolved customer inquiries and complaints quickly.
- Identified and resolved discrepancies and errors in customer accounts.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Advertising Sales Representative
BellSouth Telecommunications
1999 - 2001
- Created and presented media and advertising packages to prospective customers.
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Made outbound calls to existing customers to upsell advertising packages.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
Education
Business Administration
Gwinnett Technical College
Lawrenceville, GASkills
Appraisal procedures
Market monitoring
Comparative market analysis
Rental management
Strong organizational skills
Client-oriented
Client management
Contract negotiation
Excellent teamwork
Works well independently
Administrative support
Office reception
Highly professional
Accomplished in commission sales
National association of realtors
Social media marketing
State licensed real estate agent
Market research data entry
Buyer contracts
Business consultant
Presenting
Traditional marketing
Innovative marketing strategist
Certification
North Carolina Real Estate License
Georgia Real Estate License
Timeline
Real Estate Agent
LKN Realty
05.2019 - 11.2020
Marketing Coordinator
Rack Room Shoes Inc.
04.2004 - 06.2007
Customer Service Representative
BellSouth Telecommunications
2002 - 02.2004
Advertising Sales Representative
BellSouth Telecommunications
1999 - 2001
Business Administration
Gwinnett Technical College