Rebecca Hoggatt
Ashland City,TN
Summary
Proactive Intake Specialist with substantial experience in docket preparation and processing, case analysis, and file management. Skilled in defenderData and CJIS systems, maintaining accurate records, and fostering professional relationships. Bringing critical thinking, compassionate communication, and a drive for advancing career opportunities.
Overview
21
21
years of professional experience
Work History
Intake Specialist
Nashville Defenders
07.2003 - Current
- General Sessions Courts Docket Preparation and Processing.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
- Maintain defenderData alerts to respond timely to requests as needed in order to maintain accurate records in our electronic case management system, defenderData (dD) and the Criminal Justice Information System (CJIS).
- Analyzing cases for conflict checks, attorney assignment, updating defenderData and the Criminal Justice Information System.
- Greet clients and guests, answer phone calls, and assist clients and other members of the public.
- Maintain CJIS to accurately reflect appointed attorneys assigned to conflict cases through communication with the General Sessions Judges’ secretaries
- Maintain good working relationships with General Sessions Court staff and the staff of the Criminal Court Clerk’s Office
- Maintain professional working relationships with all Intake Team Members.
- Provide Legal Assistance to 2-3 General Sessions Attorneys
- Assessed clients' needs and determined eligibility for intake services.
- Completed AOI forms for clients with disabilities
- Supported team members through collaborative problem-solving, leading to enhanced productivity and overall workplace morale.
- Trained new intake staff to deliver high-quality client care.
- Educated clients about available resources within the organization and community.
Education
Cheatham County Central High School
Ashland City, TN05.1995
Skills
- Data Entry
- Intake Assessment
- Compassionate communication
- Critical Thinking Skills
Timeline
Intake Specialist
Nashville Defenders
07.2003 - Current
Cheatham County Central High School
Similar Profiles
Matthew L. JacobsMatthew L. Jacobs
Asst. Public Defender at Metropolitan Nashville Public Defenders OfficeAsst. Public Defender at Metropolitan Nashville Public Defenders Office
STELLA MURUNGISTELLA MURUNGI
Hub Cities Development Officer at African Defenders: The Pan Africa Human Rights Defenders NetworkHub Cities Development Officer at African Defenders: The Pan Africa Human Rights Defenders Network
Jessica GeorgeJessica George
Booking Agent at The Ferguson House/Nashville House-Nashville, INBooking Agent at The Ferguson House/Nashville House-Nashville, IN
Daniel NashDaniel Nash
Operations Assistant at Rio Grand FenceOperations Assistant at Rio Grand Fence
Voyd LawsonVoyd Lawson
Tire Builder at BridgestoneTire Builder at Bridgestone