Rebecca Hoover
Loveland,OH
Summary
Dedicated Pharmacist offering 35 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.
Overview
35
35
years of professional experience
Work History
Staff Pharmacist
Walgreens
01.2023 - Current
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Effectively resolved insurance rejections and other billing issues.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Received and accurately processed written prescriptions from customers using medical computer system.
- Maintained state and federal records of legendary drugs and controlled substances.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Staff Pharmacist
Walgreens
01.2015 - 12.2022
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Staff Pharmacist
Walgreens
07.2006 - 12.2014
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Recommended appropriate clinical programs such as immunization, MTM (Medication Therapy Management) and DCS (Diabetes Care Specialist).
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
Pharmacy Manager
Harris Teeter Pharmacy
05.2002 - 06.2006
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
Pharmacy Manager
Walmart
12.1994 - 05.2002
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
Staff Pharmacist
Thrift Drug
08.1989 - 11.1994
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
Education
Bachelor of Science - Pharmacy
Duquesne University
Pittsburgh, PA05.1989
High School Diploma -
Moon Senior High School
Moon Township, PA06.1984
Skills
- Medication Dispensing
- Immunization Administration
- Patient Relations
- Committed to quality assurance
- Health education advice
- Retail pharmacy procedure knowledge
- Motivated self-starter
- Educating patients
- Drug utilization review
Timeline
Staff Pharmacist
Walgreens
01.2023 - Current
Staff Pharmacist
Walgreens
01.2015 - 12.2022
Staff Pharmacist
Walgreens
07.2006 - 12.2014
Pharmacy Manager
Harris Teeter Pharmacy
05.2002 - 06.2006
Pharmacy Manager
Walmart
12.1994 - 05.2002
Staff Pharmacist
Thrift Drug
08.1989 - 11.1994
Bachelor of Science - Pharmacy
Duquesne University
High School Diploma -
Moon Senior High School
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