Rebecca Hume

Work History

Coast Concrete

Ellenton, FL

07.2022 - Current

Responsible for scheduling and expediting on-time deliveries of finished products to customer's jobsites
Proactively communicate with customer their job status and product delivery schedule
Manages labor hours and consumable supplies within budget
Prepares work schedules including extra workdays and shifts as needed
Coordinate with the shop, and batch plants on moving trucks to the shop
Prepares work schedules including extra workdays and shifts as needed
Maintains on-going interaction and keeps open communication channels with associates by answering questions and explaining policies and procedures
Conducts disciplinary action or behavior modification where required
Be where I am needed if short staff
As in taking orders, or being a back up shipper
Being a team player and a supervisor at the same time
Tracking and entering drivers requested time off
Opening and closing
Giving 110% customer service to the ready mix customers
Handle large volumes of phone calls/e-mails in a timely manner while making accurate and precise decisions regarding prioritizing shipment pickups, deliveries, maintenance, etc
Interview and train new employees
Communicate with QC, and Batch plants.
Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

GCC READY MIX

Orange City, IA

07.2019 - 06.2022

Responsible for scheduling and expediting on-time deliveries of finished products to customer's jobsites
Proactively communicate with customer their job status and product delivery schedule
Manages labor hours and consumable supplies within budget
Prepares work schedules including extra workdays and shifts as needed
Coordinate with the shop, and batch plants on moving trucks to the shop
Prepares work schedules including extra workdays and shifts as needed
Maintains on-going interaction and keeps open communication channels with associates by answering questions and explaining policies and procedures
Conducts disciplinary action or behavior modification where required
Be where I am needed if short staff
As in taking orders, or being a back up shipper
Being a team player and a supervisor at the same time
Tracking and entering drivers requested time off
Opening and closing
Giving 110% customer service to the ready mix customers
Handle large volumes of phone calls/e-mails in a timely manner while making accurate and precise decisions regarding prioritizing shipment pickups, deliveries, maintenance, etc
Interview and train new employees
Communicate with QC, and Batch plants.

Martin Marietta Materials

Denver, CO

07.2014 - 07.2019

United Concrete

Grand Junction, CO

01.2006 - 07.2014