Rebecca Jackson
Las Vegas,NV
Summary
Responsible Cage Cashier experienced working with 22 Casino. Background includes 22 years of cashiering experience with high accuracy and strong attention to detail. Fully rule-compliant Cage Cashier brings top-notch skills in money handling and deposit management. Detail-oriented in verifying totals and reconciling transactions.
Serves customers with friendly and upbeat style. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Reliable employee seeking full time position. Offering excellent communication and good judgment. Diligent Cage Cashier with 22-year background assisting guests with chips, cash, fast cash tickets, promotional play, credit cards and checking accounts. Reliable and focused professional with efficient wire transfer handling abilities. Bringing a number of years of experience in Las Vegas area. Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned. Enthusiastic Talent Specialist experienced in handling budgets and maintaining employee records. Highly skilled at processing worker's compensation, disability claims and company payroll. Possesses innate ability to drive organizational success and employee engagement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
WSOP HR Coordinator
Paris Casino
02.2023 - 06.2023
- Fostered positive work environment through comprehensive employee relations program.
- Instructed senior leaders on appropriate employee corrective steps.
- Conducted new employee onboarding and provided ongoing orientation training.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Supported employee relations, cultivating retention with welcoming and inclusive work culture.
- Recruited top talent to maximize profitability.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Poker Cage Cashier
Aria Casino
07.2022 - 12.2022
- Processed various cash transactions and answered gaming customer questions.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Quickly and accurately counted drawers at start and end of each shift.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
- Verified individual amounts of loose coin and bundled paper money.
Main Cage Cashier
Planet Hollywood Resort & Casino
12.2021 - 07.2022
- Quickly and accurately counted drawers at start and end of each shift.
- Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
- Processed various cash transactions and answered gaming customer questions.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Performed check cashing for customers based on company policies.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Verified individual amounts of loose coin and bundled paper money.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Secured casino funds not in use after balancing cash drawer.
- Redeemed foreign currencies using accurate exchange rates.
- Verified and processed authorization forms for transactions.
- Understood and consistently followed gaming commission rules governing establishment activities.
- Documented exchange transactions in computer system with high accuracy.
WSOP Cage Cashier
Caesars Corp/ WSOP
09.2021 - 11.2021
- Processed various cash transactions and answered gaming customer questions.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Quickly and accurately counted drawers at start and end of each shift.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
- Verified individual amounts of loose coin and bundled paper money.
- Understood and consistently followed gaming commission rules governing establishment activities.
- Verified and processed authorization forms for transactions.
- Protected customers by following information security procedures and maintaining confidentiality of transactions.
- Documented exchange transactions in computer system with high accuracy.
Owner/Operator
Curtsy And Bows
12.2015 - 03.2020
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Generated revenues yearly and effectively capitalized on industry growth.
- Hand crafted all items for sale.
Engineering Dispatcher
Caesars Palace Hotel & Casino
02.2004 - 08.2007
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Monitored and tracked dispatch communication systems.
- Assisted in resolving customer complaints and grievances.
- Communicated with customers to provide delivery updates and resolution.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation, and assigned personnel.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Monitored flow of paperwork and directed information to appropriate departments.
- Responsible for training all new dispatchers.
- Manage all work orders/incident request for Risk Management & heads of departments.
- Over see all closures of work orders completed
Education
Associate of Arts - Fashion Design
American College of Applied Arts
Atlanta, GASkills
- Financial Control Administration
- Project Requirements
- POS Inventory System Operation
- Customer Needs Assessments
- Customer Satisfaction
- Credit Card Transaction Processing
- Voucher and Chips Cashing
- Financial Transactions
- Till Counting
- Security Protocols
- Foreign Currency Exchanges
- Critical Thinking
- Reading Comprehension
- Safe Deposit Box Oversight
- Customer Inquiries
- Learning Strategies
Certification
- State of Nevada, County of Clark
- APPT. NO. 21-6678601
- Expires 01/26/2025
Timeline
WSOP HR Coordinator
Paris Casino
02.2023 - 06.2023
Poker Cage Cashier
Aria Casino
07.2022 - 12.2022
Main Cage Cashier
Planet Hollywood Resort & Casino
12.2021 - 07.2022
WSOP Cage Cashier
Caesars Corp/ WSOP
09.2021 - 11.2021
Owner/Operator
Curtsy And Bows
12.2015 - 03.2020
Engineering Dispatcher
Caesars Palace Hotel & Casino
02.2004 - 08.2007
Associate of Arts - Fashion Design
American College of Applied Arts
- State of Nevada, County of Clark
- APPT. NO. 21-6678601
- Expires 01/26/2025
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