Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Jamison

Box Elder

Summary

Dynamic professional with a proven track record at EquipmentShare, excelling in client relationship building and multitasking. Achieved significant reductions in downtime through proactive maintenance coordination and enhanced customer satisfaction by streamlining rental processes. Skilled in office management and effective communication, fostering a collaborative environment that drives success.

Professional rental management expert prepared for this role. Expertise in coordinating logistics, managing rental inventories, and ensuring client satisfaction. Strong focus on team collaboration and adaptability to changing needs. Reliable with excellent communication, problem-solving, and organizational skills.

Overview

6
6
years of professional experience

Work History

Rental Coordinator

EquipmentShare
01.2023 - Current
  • Reduced downtimes by promptly addressing maintenance issues and coordinating repairs for rental equipment.
  • Developed and maintained a comprehensive database of client information to facilitate efficient communication and recordkeeping.
  • Conducted regular inventory audits to ensure accurate record-keeping
  • Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
  • Managed daily operations of the front office, overseeing staff scheduling, timecard processing, and other administrative tasks as needed.
  • Participated in industry events and trade shows to stay current on market trends and establish valuable networking connections.
  • Coordinated marketing efforts to promote rental services within the community, generating increased awareness among potential clients.
  • Coordinated logistics for delivery and pick-up of rental equipment, ensuring smooth operations and customer satisfaction.
  • Collaborated with sales team to identify upselling opportunities, increasing company revenue through strategic promotions.
  • Managed inventory control, maintaining accurate records of equipment availability for effective rental coordination.
  • Trained new employees on company policies and procedures, fostering a supportive work environment for professional growth.
  • Assisted customers in selecting appropriate equipment for their needs, providing knowledgeable guidance on available options.
  • Enhanced customer satisfaction through timely communication and attention to detail in coordinating rentals.
  • Maintained a high level of accuracy in billing procedures, effectively resolving discrepancies and preventing financial losses.
  • Streamlined rental processes by implementing efficient scheduling and organization techniques.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.

Recruiter

G-Style Transport
02.2021 - 03.2022
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Studied job descriptions and qualifications to determine applicant requirements.
  • Created engaging job postings that accurately reflected position requirements while showcasing company culture.

Site Manager

T3 Environmental
04.2019 - 02.2022
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Interviewed, hired, and trained new workers.
  • Streamlined daily operations through efficient scheduling and prioritization of workloads according to urgency levels.
  • Trained new hires on proper waste handling procedures, leading to increased compliance rates.
  • Conducted regular inspections of waste storage facilities, identifying potential issues before they escalated.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.

Education

Bachelor of Science - Criminal Justice

Chadron State College
Chadron, NE
05-2014

Skills

  • Multitasking proficiency
  • Scheduling and planning
  • Client relationship building
  • Office management
  • Decision making aptitude
  • Performance analysis
  • Budgeting and finance
  • Rental agreement
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Effective communication
  • Decision-making
  • Staffing and scheduling
  • Relationship building

Timeline

Rental Coordinator

EquipmentShare
01.2023 - Current

Recruiter

G-Style Transport
02.2021 - 03.2022

Site Manager

T3 Environmental
04.2019 - 02.2022

Bachelor of Science - Criminal Justice

Chadron State College

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Rebecca Jamison