Isaiah Colon
Monroe
Summary
Organized and adaptable Rental Coordinator with a strong background in multitasking and technical proficiency. Known for resolving customer inquiries and coordinating rental agreements, ready to leverage expertise for improved operational outcomes.
Overview
10
10
years of professional experience
Work History
Rental Coordinator
Foley Rental
Piscataway
01.2023 - Current
- Collected and recorded rental payments for COD customers
- Coordinated rental agreements and documentation, ensuring accuracy and compliance for customer transactions.
- Assisted customers with equipment selection and usage instructions.
- Scheduled equipment maintenance and inspections to ensure safety compliance.
- Provided exceptional customer service to ensure satisfaction with rental services.
- Resolved customer complaints related to rentals, improving customer satisfaction and retention.
- Responded promptly to inquiries regarding availability of rental units or services.
- Led and mentored new employees on company programs, enhancing their understanding and integration.
Office Manager
Q4 Designs
New York
01.2016 - 07.2022
- Managed daily office operations, ensuring efficient workflow and timely task completion.
- Supervised administrative staff to enhance team productivity.
- Oversaw vendor relationships and negotiated service contracts.
- Maintained office supplies and inventory for efficient use.
- Managed office inventory and placed new supply orders.
- Implemented filing systems to organize documents and records.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Education
High School Diploma -
Xavier High School
New York08-2016
Skills
- Payment processing
- Customer service
- Office management
- Excel proficiency
- NAXT proficiency
- Multitasking proficiency
Timeline
Rental Coordinator
Foley Rental
01.2023 - Current
Office Manager
Q4 Designs
01.2016 - 07.2022
High School Diploma -
Xavier High School