Summary
Overview
Work History
Education
Skills
Timeline
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Robert Deahora

Miami Gardens

Summary

Bilingual professional with a diverse background in business administration and automotive environments. Proven ability to enhance customer satisfaction through effective communication and problem-solving in high-pressure situations. Experience in fleet coordination and dispatch operations supports a strong foundation in logistics and customer service.

Overview

7
7
years of professional experience

Work History

Rental Coordinator

Warren Henry Automotive Group
Miami
01.2023 - Current

Managed order reception for rental and loaner vehicles, ensuring prompt service.
Provided detailed information on available vehicle options to customers.
Calculated costs accurately and processed payments efficiently.

Walmart Online Grocery Pickup

Walmart
Hialeah
08.2021 - 08.2022

Walmart Online Grocery Pickup (OGP) involved fulfilling customer orders received electronically, locating items on the sales floor, and preparing them for pickup upon the customer's arrival. Responsibilities also encompassed addressing inquiries or issues regarding orders via phone communication with both Walmart staff and customers.

Tow Truck Dispatcher

Cashout Towing
Miami Gardens
10.2019 - 08.2020

Coordinated vehicle pickups remotely in Florida. Dispatched drivers to various auction sites including Copart, Mannheim, and IAA with specific routes.

Body Shop Assistant

Dinamic Bodyshop & Collision Inc
Opa-locka
02.2019 - 08.2019

Processed paperwork and documentation for incoming vehicles requiring repair. Liaised with insurance companies and assessed compensation for damages incurred.

Education

Associate of Arts - Business Administration

Strayer University
03-2026

High School Diploma -

American Senior Highschool
Hialeah, FL
06-2021

Skills

  • Fleet Coordination
  • Dispatch Operations
  • Customer Relationship Management
  • Payment Processing
  • Inventory Management
  • Data Entry
  • Microsoft Excel
  • Computer Skills
  • Office Management
  • Time Management
  • Problem Solving
  • Adaptability
  • Conflict Resolution
  • Bilingual
  • Customer Service

Timeline

Rental Coordinator

Warren Henry Automotive Group
01.2023 - Current

Walmart Online Grocery Pickup

Walmart
08.2021 - 08.2022

Tow Truck Dispatcher

Cashout Towing
10.2019 - 08.2020

Body Shop Assistant

Dinamic Bodyshop & Collision Inc
02.2019 - 08.2019

Associate of Arts - Business Administration

Strayer University

High School Diploma -

American Senior Highschool
Robert Deahora