Rebecca Johnson

Fielded approximately 30-40 calls per shift. Coordinated transfer of patients requiring acute and emergent care from outlying hospitals. Gathered and charted significant patient information, facilitated communications between appropriate care teams and referring facilities. Collaborated with all necessary departments to ensure smooth transfer of patients including ground and air transport,

• Responsible for day-to-day operations of busy Gastroenterology department. Assisted three Nurse Practitioners and five Gastroenterologists fielding 25 or more patient calls, answering numerous computer messages per day. Supervised three CNA's in telephone triage, scheduling patients, medication refills, and clinic visits. Was available at all times for emergent situations.
• Cultivated atmosphere of teamwork and open communication among staff members, resulting in more cohesive work environment and greater job satisfaction for nursing team.
• Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
• Directly involved in customization of EMR {Cerner} to fit needs of Gastroenterology.

• Managed referrals of patients from outlying Cardiologists requiring Cardiac Rehabilitation. Completed admission assessments and developed routine suited to each individual in regard to physician requests. Monitored and charted patient progress and outcomes of each patient.
• Completed and forwarded report for each session to physicians.
• Promoted wellness initiatives within community, leading workshops on nutrition, exercise, stress management, and self-care techniques.
• I remained prn at Fayette Regional after accepting full time at IU Health (08/06/01-07/12).

• Primarily responsible for prepping and recovering Gastroenterology patients for ERCP and EUS procedures which numbered as many as 40 per day.
• Performed post op calls to patients.
• Floated to same day surgery to assist with patients requiring various outpatient medical procedures.
• Facilitated admission of patients and communicated with inpatient staff and physicians as necessary to assure best possible outcome for each patient. Created an efficient shift handover process which improved continuity of care between nursing shifts.
• Improved patient satisfaction ratings by delivering compassionate and personalized care.
• Responsible for preparing unit for following morning and closing unit..
• Followed proper procedure for installation and removal of catheters, IVs, and PIC lines.
• Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
• Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
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