Rebecca Jonker
Orange City,IA
Summary
Detail-oriented insurance clerk with 20 plus years of experience in claims processing and billing compliance. Proven ability to resolve discrepancies efficiently. Dedicated professional with extensive experience in insurance claims management and customer service. Known for strong problem-solving skills and attention to detail, driving efficiency in claims processing and maintaining compliance with billing regulations.
Overview
23
23
years of professional experience
Work History
Insurance Clerk
Orange City Area Health System
Orange City, IA
11.2005 - 04.2025
- Worked with health insurance companies such as Medicare, Medicaid and Blue Cross and Blue Shield to get claims processed for patients with efficiency and accuracy.
- Corrected claim discrepancies by coordinating with insurance companies on coding and billing issues.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Updated billing information to ensure accurate claims submission.
- Collaborated with team members to handle large volumes of claims working out of work queues.
- Assisted claimants, providers and clients with problems or questions regarding claims.
- Collected payments, processed receipts and informed patients of outstanding balances.
Insurance Clerk
NW Otolaryngology
Orange City, IA
07.2002 - 11.2005
- I did the same thing for NW Otolaryngology as I did the OCAHS. My doctor just decided to take a year off and the position came open at the hospital, so I started employment there.
Education
High School Diploma -
MOC-Floyd Valley
Orange City05-1993
Skills
- Claims processing
- Medical coding
- Billing compliance
- Insurance verification
- Claims resolution
- Customer relationship management
- Payment collection
- Problem solving
- Attention to detail
- Time management
- Office administration
- Number-savvy
- Billing information collection
- Organizational skills
- Relationship building
- Teamwork
- Customer service
Timeline
Insurance Clerk
Orange City Area Health System
11.2005 - 04.2025
Insurance Clerk
NW Otolaryngology
07.2002 - 11.2005
High School Diploma -
MOC-Floyd Valley