Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rebecca Kallio

Northome

Summary

Dynamic professional with extensive experience in customer service and team leadership at L&M Supply. Proven ability to effectively communicate and resolve issues, enhancing customer satisfaction. Skilled in cash handling and special education support, fostering positive relationships and promoting a nurturing learning environment. Recognized for maintaining organization and efficiency in fast-paced settings.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Clerk

L&M Supply
Bemidji
02.2025 - Current
  • Answered phones in a courteous manner while providing excellent customer service.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Operated cash register to process cash, check, and credit card transactions.

Paraprofessional

Northome School
Northome
09.2010 - 01.2025
  • Demonstrated patience, compassion, and empathy in various situations.
  • Developed and maintained positive relationships with students, promoting positive attitude toward learning.
  • Provided positive and nurturing support while attending to students' physical, personal, and emotional needs.
  • Worked one-on-one with students to reinforce learning of materials.
  • Communicated student progress and concerns to teacher.
  • Supervised students on school grounds and on field trips.
  • Provided classroom support to teachers, including organizing materials, grading papers, and preparing instructional activities.
  • Checked on student behavior in the classroom and during lunch periods.
  • I was in charge of the other paras during the summer. Make sure they have a list of things to do and ensure everything got done.

Clerk

Max Mini Store
Squaw Lake
10.2004 - 08.2010
  • Helped customers
  • Stocked Coolers
  • Unloaded trucks
  • Cooked in Deli
  • Rearranged End Caps

Bartender

Crow Bar
Squaw Lake
05.1999 - 10.2004
  • Answered phones in a professional manner and addressed inquiries promptly.
  • Processed payments, verified customer information and entered data into the system.
  • Resolved disputes to support customer satisfaction.
  • Stocked products using first-in, first-out rotational procedure to avoid stockpiling.
  • Developed strong working relationships with customers and staff.
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
  • Kept bar organized and clean during busy hours.
  • Handled cash drawer accurately throughout shift including opening and closing out register each day.
  • Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
  • Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
  • Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.
  • Utilized problem solving skills to resolve customer complaints in a courteous manner.

Treasurer

Max Township

Education

High School Diploma -

Kelliher High School
Kelliher, Minnesota
05.1993

Skills

  • Effective communication
  • Customer service
  • Cash handling
  • Team leadership
  • Problem solving
  • Teaching assistance
  • Special education support
  • Behavior management

Certification

  • Para pro
  • Type 3 driving and health card

References

  • Steve Adelman, Custodian, More Home School, (218) 521-0324, sadelman@northome.k12.mn.us
  • Janet Johnson, Paraprofessional, Birthstone School, (218) 553-1250, jjohnson@northom.k12.mn.us

Timeline

Clerk

L&M Supply
02.2025 - Current

Paraprofessional

Northome School
09.2010 - 01.2025

Clerk

Max Mini Store
10.2004 - 08.2010

Bartender

Crow Bar
05.1999 - 10.2004

Treasurer

Max Township

High School Diploma -

Kelliher High School

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