Rebecca Kelly

Generated and issued accurate and timely Invoices and supporting documentation to customers.

Monitored and analyzed billing data to ensure accuracy and completeness. Maintain accurate profiles in the billing system.

Investigated and resolved billing discrepancies. Collaborated with internal and external teams to handle Disputes with customers. Exercised discretion and judgement to handle disputes with customers.

Prepared regular reports on billing activities, including revenue analysis, billing accuracy and aging reports. Assisted with internal audits.

Trained new employees on systems that were required to doing their job.

Generated and issued accurate and timely invoices and supported documentation to customers. Monitored and analyzed billing data to ensure accuracy and completeness. Maintained accurate profiles in the billing systems.

Investigated and resolved billing discrepancies. Collaborated with internal and external teams to address and promptly resolve issues. Exercised discretions and judgement to handle disputes with customers.

Ensured billing practices comply with company policies, contract terms, and applicable regulatory requirements.

Provided training of systems to new employees required for them to do their jobs.