Rebecca Kishell
Little Caesars Pizza
Webb City,MO
6
Years of experience
Experienced restaurant manager with strengths in team leadership, staff scheduling, inventory control, and customer service. Known for resolving conflicts quickly, training staff, and keeping daily operations running smoothly.
Work History
Manager
5 Years 1 Month- Supervised daily restaurant operations, ensuring consistent service and product quality.
- Scheduled crew shifts to maintain coverage and support peak-hour demand.
- Trained team members on food preparation, safety standards, and customer service.
- Monitored inventory levels and ordered supplies to prevent operational shortages.
- Resolved customer concerns promptly, maintaining positive guest experiences and store reputation.
- Managed cash handling procedures and balanced register activity with accuracy.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier
6 Months- Delivered prompt customer service, answered product questions, and handled payment issues professionally.
- Processed point-of-sale transactions accurately, balancing cash drawer and resolving checkout discrepancies.
- Verified age-restricted purchases and followed store policies for tobacco, alcohol, and lottery sales.
- Assisted with food preparation, packaged fresh items, and maintained clean service areas.
- Restocked front-end supplies, organized merchandise, and supported smooth store operations.
- Monitored fuel payments and coordinated with team members to resolve transaction problems quickly.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma
Skills
CRM software
Inventory management
Performance oversight
Staff scheduling
Staff training
Team leadership
Decision-making
Time management
Customer service
Conflict resolution
Relationship building
Timeline
Manager
Little Caesars Pizza
09.2021 - CurrentRead More
Cashier
Casey's
07.2020 - 01.2021Read More
William Smith High School
High School Diploma
Read More