Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rebecca Kopacz

Thousand Oaks,CA

Summary

Account Manager - Commercial lines focused on developing strong client relationships and delivering timely insurance solutions. Rapid learner with excellent communication and negotiation skills, adept at coordinating with underwriting and claims teams to streamline processes and improve client satisfaction. Eager to grow professionally within commercial insurance, applying attention to detail and collaborative problem-solving to support business retention and growth.

Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.

Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Account Manager - Commercial Lines

Marsh McLennan
12.2025 - Current

Assistant Account Manager - Commercial Lines

HUB International
08.2023 - 10.2025

Sales/Customer Service Representative

State Farm
12.2021 - 05.2022

Education

Diploma -

Thousand High School

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Goal oriented
  • Customer relationships

Certification

  • P&C Licensed
  • California
  • Issued Feb 2009
  • Life & Health Licensed
  • Issued Jan 2014

Timeline

Account Manager - Commercial Lines

Marsh McLennan
12.2025 - Current

Assistant Account Manager - Commercial Lines

HUB International
08.2023 - 10.2025

Sales/Customer Service Representative

State Farm
12.2021 - 05.2022

Diploma -

Thousand High School
Rebecca Kopacz