Verbal and written communication
Cleanliness and sanitation
Passenger safety
Safety procedures
Food and beverage service
Emergency situations management
Professional etiquette
Schedule management
Medical emergency response
Cultural sensitivity
Business class service
FAA regulations
Security awareness
Social perceptiveness
Brand promotion
Menu presentation
Company culture and values
Adult AED and CPR
Strong work ethic
Customer service
Teamwork and cooperation
Attention to detail
Multitasking and organization
Calm under pressure
Hospitality service expertise
Crew coordination
First aid
Emergency procedures
Company policy adherence
Aviation regulations
Preflight briefings
Boarding coordination
Safety briefings
Deplaning oversight
Amenities distribution
Teamwork and collaboration