Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency.
-Dispatching In-home sales experts to new/existing fiber installations. -Managing inventory through counts and confirming daily sales transactions are completed within company polices.
-I also partner with the area sales manager, ensuring all reports, trainings, and maintenance requests are submitted on time.
-Dispatched to new or existing fiber installations. -Assisted with registration and billing questions.-Sold new wireless service and provided an in home experience by providing the the wireless devices and completing the transaction in the customer’s home
-Completed 30 cold calls each day to drive business opportunities for the retail location.-Sales master for business promotions and account setup.-Assisted with operational tasks such as counts, bank deposits, and confirming daily sales transactions were completed within company policies.
-Educated and trained staff to increase knowledge and create high levels of motivation to achieve results and goals.-Help create a positive selling environment leading to positive customer service, performance, and recognition.-Assist with handling customer issues and providing a solution to their needs-Stayed knowledgable of promotions, services, products that the company offered.
-Educated and sold services as well as products to customers.-Processed transactions accurately providing a summary of ongoing billing expectations-Exceeded monthly sales goal of products and services-Assisted with monthly counts of inventory