Rebecca Lang
Minnetonka,MN
Summary
Dependable and self-motivated individual who excels with individual and team-oriented assignments. Proven communication and relationship skills that encourage others to trust, collaborate, and produce desired results. Primary skills include customer service, customer relationship management, case management, inbound and outbound communication, verbal and written communication.
Overview
9
9
years of professional experience
Work History
Senior Case Manager
Surrogacy Is
01.2024 - Current
- Coordinated all administrative aspects of a client’s surrogacy program from start to finish
- Facilitated communication between clients
- Medical scheduling for clients
- Weekly updates to clients
- Maintaining a positive relationship with clients and between clients
- Arrange travel accommodations for clients
- Calendar management for client’s medical calendar
- Reconcile client’s escrow accounts
- Focused on the continued coordination of all the various parts of the program and communicated the details to all parties involved.
Executive Assistant, Contractor
Robert Half/Schwan’s
11.2023 - 12.2023
- Provide administrative support to supply chain Vice President and team
- Act as liaison between executives and internal/external stakeholders ensuring effective communication and collaboration
- Prepare and edit correspondence, presentations, reports and other documents
- Prepare meetings for overseeing logistics and supply chain operations
- Reconcile company travel arrangements, company lunches, client dinner meetings
- Arrange travel accommodations for Vice President and team
- Calendar management of Vice President.
Part-Time & Full-Time Manager
Farrell’s Extreme Bodyshaping
01.2022 - 11.2023
- Identify clients’ fitness level and health
- Oversee completion of exercise routines
- Oversee members’ and instructors’ needs
- Track clients’ physical progress
- Modify exercise plans based on needs, potential injuries, or health issues
- Conduct individual fitness training sessions
- Oversee the use of fitness equipment to ensure clients exercise properly and safely
- Handle nutrition and health-related questions
- Exceeded expectations in sales of fitness packages and plans.
- Full-time March 2023 - November 2023
Executive Assistant, Contractor
Stadig-Johnson
02.2023 - 03.2023
- Provided administrative support to attorneys and legal teams
- Organized and maintained legal documents and files
- Prepared, proofread, and edited documents and correspondence
- Assisted with document management systems and databases
- Scheduled appointments, meetings, and made travel arrangements
- Answered phone calls, took messages, and handled inquiries with professionalism
- Performed general clerical tasks such as data entry, filing, and photocopying.
Senior Program Coordinator
IARC Surrogacy
05.2017 - 01.2023
- Coordinated all administrative aspects of a client’s surrogacy and/or egg donor program from start to finish
- Facilitated communication between clients
- Responsible for billing/scheduling for clients
- Weekly updates to clients
- Focused on the continued coordination of all the various parts of the program and communicated the details to all parties involved.
Data/Audit Specialist
Hanratty Administrators
01.2015 - 05.2017
- Entered data and provided administrative support to this insurance agency
- Provided daily administrative assistance
- Commended by supervisor for self-direction, efficiency, and professionalism
- Verified that information in the computer is up-to-date and accurate
- Compiled statistical information for special reports
- Completed chart audits.
Education
Associate Degree of Liberal Arts -
Ridgewater College, Hutchinson
12.2015
ACGC (Atwater/Cosmos/Grove City) Jr/Sr. HS
05.2013
Skills
- Document generation and management
- Telecommunications
- Management
- Calendar & Travel management
- Proficiency in Microsoft Word, excel, PowerPoint, and outlook
Timeline
Senior Case Manager
Surrogacy Is
01.2024 - Current
Executive Assistant, Contractor
Robert Half/Schwan’s
11.2023 - 12.2023
Executive Assistant, Contractor
Stadig-Johnson
02.2023 - 03.2023
Part-Time & Full-Time Manager
Farrell’s Extreme Bodyshaping
01.2022 - 11.2023
Senior Program Coordinator
IARC Surrogacy
05.2017 - 01.2023
Data/Audit Specialist
Hanratty Administrators
01.2015 - 05.2017
Associate Degree of Liberal Arts -
Ridgewater College, Hutchinson
ACGC (Atwater/Cosmos/Grove City) Jr/Sr. HS
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