Rebecca Lange

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
• Calculated prices of ingredients to monitor food costs and control expenses.
• Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.

• Followed alcohol awareness procedures for preventing excessive guest intoxication.

Upsold menu items to customers, driving up per sale revenues and maximizing profits.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Improved team morale and efficiency, leading by example and offering support during peak hours.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Served high customer volumes during special events, nights, and weekends.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
• Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
• Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
• Counted registers and cleaned and secured shop at end of shift.
• Defined clear targets and objectives and communicated to other team members.